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Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary
As a part of Transformation Design and Delivery Team within Payment Operations you will be responsible for Operations readiness and change management responsibilities and executing strategic and transformational agenda regionally and globally.
Job responsibilities:
Required Qualifications, Capabilities and Skills
Preferred qualifications, Capabilities and Skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary
As a part of Transformation Design and Delivery Team within Payment Operations you will be responsible for Operations readiness and change management responsibilities and executing strategic and transformational agenda regionally and globally.
Job responsibilities:
- Execute and deliver global change and transformation initiatives related to Blockchain settlements.
- Manage and align operations processes globally, ensure all operation procedures are compliance with local industry and regulatory rules and guidelines.
- Build exceptional relationship with business partners and stakeholders to drive business agenda and be the spokesperson for business on cross LOB forums and working groups globally
- Drive the risks and controls agenda including working with local operations managers on external and internal audits reviews/inspections, ensure sufficient internal controls and procedures to minimize risk.
- Drive go live and implementation activities including readiness checklist, production verification test
- Acts as the communications conduit to executive sponsor & project stakeholders; conducts regularly scheduled briefings/status updates including preparing project reporting, metrics, scorecards, etc.
- Drive and engage in People first related agenda
Required Qualifications, Capabilities and Skills
- Minimum 5 years of working experiences in managing and executing payment projects within the financial services industry or payment technology area
- Experience and knowledge working on real time payment, cross border payments and ISO20022.
- Strong Project management skill, hands-on experience working on project execution and delivery including requirement analysis, review functional design, test cases, issues investigation and post implementation support
- Excellent communication (both oral and written), ability to create and deliver executive summary and presentations
- Proactive, self-accountability, work well with teams and independently, adaptable and quick to adjust to change, strong risk and controls mindset
- Effective time management skills to meet strict deadlines and team objectives
- Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize impact
Preferred qualifications, Capabilities and Skills
- Experience and expertise from other domains (trade and FX operations) will be considered
- Technologically savvy - Good working knowledge in Data Analytics/Data Visualization and/or Intelligent Automation on prior portfolios coverage is an added advantage
- Strong partnership record and team player with the ability to build effective relationships to leverage different parts of the organization
- Preferable: Knowledge on Blockchain settlements, API
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
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