The Programs Operations Associate will support daily operations, improve processes, assist with onboarding, and manage various operational tasks.
Vocal is seeking a skilled and motivated Programs Operations Associate to support our growing team. In this position, you will play a critical role in ensuring the smooth execution of our daily operations — working to build, run, and continuously improve the systems that power our work. This is a full-time role through November 2026, with the possibility of extension.
Responsibilities
- In partnership with the Operations team, create, execute, and improve processes across the company
- Support onboarding and account setup for new team members and clients
- Assist with miscellaneous operational needs as they arise — including supporting email builds and automation workflows
- Serve as an internal resource for team tools and platforms — including Slack, Notion, and Airtable — supporting access, troubleshooting, and general questions as they arise
- Assist with contracts and payments, supporting preparation, tracking, and timely execution in coordination with relevant stakeholders
- Balance speed and quality, with a consistent focus on tangible, measurable results
- Identify inefficiencies and proactively propose solutions to improve how we work.
Qualifications
- 1-3 years of professional experience in organizing, project management, operations, or compliance
- Demonstrated ability to create, execute, and teach a workflow or project management system
- Strong written and verbal communication skills and a commitment to follow through
- Ability to achieve goals collaboratively across departments
- Excellent time management skills — comfortable managing multiple projects and competing priorities under strict deadlines
- Experience with Notion, Google Drive, and Airtable is a plus; willingness to learn is required
- Strong attention to detail and a self-sufficient, organized working style
- A sense of humor, humility, passion for progressive political issues, and desire to be a team player
Benefits
- This position includes full-time employment through November 2026 with the possibility of extension
- Health insurance covered at 90% for full time employees; Dental and Vision available
- Flexible PTO and sick leave
- 401(k) plan & company contribution
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