This role is eligible for our hybrid work model: Two days in-office.
Our Technology team is the backbone of our company: constantly creating, testing, learning, and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you’re in the right place.
Why this job’s a big deal:
Our team maintains and optimizes productivity software that supports all functional teams—including Product, Project Management, Tech Infrastructure, Finance, Customer Care, Human Resources, and Marketing—to work efficiently and collaboratively. These tools include Jira, Confluence, Slack, Smartsheet, Workato, and more!
This role is ideal for someone looking to grow their expertise in Jira and the Atlassian suite. As an Atlassian Engineer, you’ll help administer, support, and improve Jira and Confluence while assisting with automation, integrations, and troubleshooting. You’ll work closely with teams across the company to ensure they have the tools and workflows needed to succeed.
In this role you will get to:
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Assist in administering and configuring Jira Software, Jira Service Management, and Confluence.
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Support end-users by troubleshooting Jira and Confluence issues, answering questions, and providing guidance.
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Help create and refine Jira workflows, custom fields, dashboards, and automation to improve team efficiency.
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Work with senior team members to maintain integrations between Atlassian tools and external systems such as Slack, Workday, and Active Directory.
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Learn and apply best practices for Jira governance, security, and performance.
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Document common issues, solutions, and best practices in Confluence to improve team knowledge sharing.
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Stay up to date with Atlassian product updates and help implement new features.Assist in managing Jira Service Management requests and troubleshooting end-user issues.
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Participate in system testing, documentation, and process improvement efforts.
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Engage with vendors and Atlassian support to investigate and resolve issues.
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Support internal teams in using Jira and Confluence effectively, including basic training.
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Potential to work on AI systems like Glean, Chatgpt, or Google Agent space.
Who you are:
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3+ years experience with Jira and Confluence, either as a user, administrator, or through coursework/certification.
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Eager to learn and grow in the field of Atlassian administration and workflow automation.
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A strong problem solver, with a logical approach to troubleshooting technical issues.
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Detail-oriented and organized, with the ability to manage multiple tasks and priorities.
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A good communicator, able to explain technical concepts to non-technical users.
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Familiar with IT support principles, and comfortable assisting users with technical requests.
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Knowledgeable (or willing to learn) about automation tools, such as Automation for Jira, Workato, or iPaaS platforms.
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Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
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The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.
#LI-hybrid
Who we are
WE ARE PRICELINE.
Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.
Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.
We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.
If you want to be part of something truly special, check us out!
Flexible work at Priceline
Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.
To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.
Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix!
Applying for this position
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