Process Manager

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Process/Activities with Experience:  

• Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Equity Accumulators, FX accumulators, Nostro Reconciliation 

• Should have understanding of Pre Settlements activities, like: Cash flow confirmation with counter parties, affirmation of cash flows in system, cash flow processing, SSI update / correction / upload, etc. 
• Should have understanding of Post Settlements activities, like: Fails Management, Breaks resolution, Reconciliation of breaks with fails, etc.
• Should have understanding of SWIFT messages used in Cash Settlements, like: MT103, MT202, MT210, etc. 
• Should be aware of client money use & its implications
• Experience in conducting time and motion studies, utilization models and understanding of the industry standard KPI and KRI’s in the settlement function with an understanding of logical thresholds will be preferred
• Should be aware of electronic confirmation platforms like Markitwire, DTCC, CLS, etc.
• Should able to communicate effectively with global counterparties and trade support groups to confirm cash flows/resolve discrepancies
• Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day
• Should have hands on experience on MS Office (Basic as well as Advance)
• Should be able to work with teams across time-zones and cultures
• Should be organized, detail oriented, flexible, self-starter & highly motivated
• Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
• Should be good with numbers and ability to derive information from data and creative problem solver

Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc.

Tools/industry utilities:  Preferred hands-on & understanding of DTCC, CLS, MarkitWire, ALERT, etc.

Reporting/Client Management: 

We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting

Other Requirements: 

Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope

Knowledge of/prior experience with offshoring processes in vendor setup and methodologies highly preferred

Should be good with logical and quantitative abilities

Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit https://eclerx.com 

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.