Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
POSITION OVERVIEW
We are looking for a talented and creative problem solver to join Oportun as a Principal Product Manager for our Lending Platform. You will grow our Partnerships program and drive core Marketing capabilities in close partnership with business and marketing teams. This position is a key leadership role in the organization and requires a strategic thinker with a proven track record of successfully managing 0-1 launches.
In this role, you articulate product strategy, set objectives and key results, define roadmaps, and collaborate with cross-functional teams to lead Oportun’s Acquisitions pillar. You will work closely with partners to align priorities and drive execution. If you thrive in a fast-paced environment and have a passion for building products that delight users, this role is for you!
RESPONSIBILITIES
- Customer Insights & Validation: Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporate this insight into product enhancements.
- Product Vision & Strategy: Work closely with leadership and cross-functional partners to define multi-year vision and OKRs.
- Growth Execution: Plan, run, and iterate experiments across funnel and channels to deliver measurable lifts in acquisition, activation, conversion, and retention.
- Execution: Drive a cross functional team of Product Managers, Designers, Engineers, ML scientists and Business (Marketing, Risk, Fraud) to deliver business impact.
- Risk Management: Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices.
- Communication: Craft the product narrative, drive alignment and decision-making with executive leadership, and communicate priorities, risks, and trade-offs across functions and external partners.
QUALIFICATIONS
- Experience: You have 12+ years total experience, including 7-10+ years in product management within high-growth environments.
- Customer centric: You are passionate about improving the financial health of Oportun’s members.
- Analytical problem solver: You have experience working on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
- Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners. You are also comfortable in an environment with shifting priorities.
- Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills.
- Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members.
- Domain knowledge: 0-1 experience bringing new products (customer or parter-facing) to market in the financial services industry. You have launched & managed mature products within complex legal and regulatory frameworks.
- Cross-time zone leadership: You are experienced leading & partnering with distributed teams.
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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
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