About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
You have experience supporting Customer Success and Customer Support teams in SaaS or enterprise organizations. You understand the fast-paced nature of high-growth companies and can balance the priorities of people and business. You are proactive, data-driven, and adept at influencing leadership while ensuring employee success and engagement.
About the role:
We are seeking an experienced and detail-oriented People Operations Specialist to join our dynamic People Operations team. This role will focus on streamlining HR processes, ensuring compliance, and delivering an exceptional employee experience. The ideal candidate will bring a strong understanding of HR operations, excellent organizational skills, and a proactive approach to problem-solving.
What Will You Do:
- People Operations:
- Support end-to-end employee lifecycle processes, including onboarding, offboarding, and transitions.
- Maintain accurate employee records and ensure compliance with local labor laws.
- Coordinate benefits administration, payroll processes, time-off, and attendance management.
- Participate and flex to work on numerous projects.
- Process Improvement:
- Identify opportunities to enhance HR processes and systems for efficiency and scalability.
- Collaborate and build relationships with cross-functional teams to implement new HR tools or updates.
- Data Management & Reporting:
- Ensure accuracy in HRIS data and generate regular reports on key HR metrics.
- Assist in audits and compliance reporting as needed.
What You'll Bring:
- Bachelor’s degree in Human Resources or a related field.
- 5–7 years of experience in People Operations
- Proficiency with HRIS platforms (e.g., Darwinbox, GreytHR, Bamboohr)
- Proficient in MS Office applications, Slack, GSuite.
EEO Statement:The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
#LI-Remote
#LI-TN1
