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Four Seasons Hotels and Resorts

People & Culture Executive

Posted 7 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Junior
In-Office
Mumbai, Maharashtra, IND
Junior
The People & Culture Executive manages recruitment, compliance, benefits, and administration, ensuring a strong employee experience and legal adherence.
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About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

Basic Function: 

People & Culture Executive will be in-charge of Recruitment and manage statutory compliances, benefit programs and general administration. 

 

Role and Responsibilities: 

  • Design, execute and maintain the recruitment process for the hotel and takes proper actions to close the gaps. Acts as a single point of contact for managers regarding recruitment needs. Conducts job interviews up to supervisory level positions. 

  • Choose the optimum recruitment channel and recruitment source; explore the market best practices in the recruitment and implement appropriate best practices in the Hotel. 

  • Build quality relationship with the local hotel schools and come up with innovative and cost effective way of hiring talented employees. Plan Annual Recruitment Calendar for the hotel. 

  • Set the social media communication strategy for different job profiles and functions in the organization 

  • Assist in the enrollment of employees, monthly submission of challans, transfer & withdrawal process, claims etc for all the statutory requirements of the hotel. Be the custodian to identify and mitigate possible HR compliance risks. 

  • Inspect and audit all records to guarantee that awards and legislative compliance are observed. Ensure that any of the organization’s benefit programs such as bonuses, pensions or medical care are handled effectively and efficiently. 

  • Organize and maintain legally compliant records as applicable under but not limited to Shops & Establishment Act, Employee Provident Fund Act, Employee State Insurance Act, Minimum Wages Act, Payment of Bonus Act, Payment of Gratuity Act etc. including all monthly, quarterly, semi-annual and annual reports. 

  • Completes workday processes & tasks; maintains and updates all computer records.  

  • Maintain confidentiality of information in the department including conversations, personal information and medical files.  

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact (Employee Handbook) 

  • Maintains a clean, neat and organized work area and assists with regular check for cleanliness in Lockers, Relaxation Lounge, Training Rooms, and HR store room & employee restaurant.  

  • Work harmoniously and professionally with co-workers and managers 

  • Maintain and update bulletin boards in service area for sharing company information with all staff.  

  • Complete all payroll records for proper signature. 

  • Assist with planning and execution of all employee relations events. 

  • Develop and maintain the job posting system internally and on the Four Seasons career watch and local website. 

  • Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans. 

  • Assist with overall management and organization of company provided accommodations for eligible employees. 

  • Track and maintain the Visa application/renewals for any Expatriate employees working in the hotel & residences. 

 

Skills and Abilities: 

  • Possesses a College Degree Technical education in Hospitality preferred. Hotel operational experience is an added advantage. 

  • 1-2 years of Recruitment experience & thorough understanding of Mumbai Shops & Establishment Act, PF, ESIC, PT, LWF and Minimum Wages etc is required. 

  • Must be a people’s person with strong interpersonal skills and is at ease with people from varied background and stature. Naturally connects with people and takes pride in serving employees. 

  • Possesses good English, Maths and Psychometric abilities. 

  • Requires ability to operate computer equipment and is proficient in MS- Office package. 

  • Ability to read and speak and write English.  

Top Skills

MS Office

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