Analyze, execute, and improve payroll processes as a subject-matter expert. Perform hands-on payroll processing, maintain process documentation, conduct root-cause analysis, support reporting/MIS, train team members, ensure quality and data confidentiality, and participate in client/internal initiatives and shift-based operations.
Skill required: Payroll - Payroll Process Design
Designation: Payroll Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? o Read, understand, and analyze client processes as a subject matter expert. o Execute processes accurately and timely as a hands-on processor. o Master the given process and help team members overcome process-related queries. o Escalate issues and seek advice when faced with complex problems. o Pay close attention to the quality of written and verbal English skills within the team. o Create logical plans, realistic estimates, and schedules for activities or project segments. o Ensure LWI’s are followed and updated regularly and train team members on process updates. o Maintain, validate, and update process documentation to ensure compliance. o Perform "Root Cause Analysis" on issues and suggest appropriate corrective actions. o Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. o Participate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME. o Participate in various internal or client initiatives related to the process. o Understand existing performance metrics, how they are measured, and improve the measurement system. o Plan proper allocation of work. o Support Team Lead/Manager with daily stats/reporting and MOS. o Update process metrics daily and maintain MIS. o Be available on the floor to resolve process-related issues. o Participate in team-building activities and organizational initiatives. o Complete training need analysis for the team through quality reports and knowledge tests. o Follow the quality check and audit mechanism within the process to ensure delivery on SLAs. o Ensure and maintain the security and confidentiality of client data. o Assist in training/educating team members on learning.
What are we looking for? Education Qualification: Bachelor’s degree (Any discipline). Experience: • Essentials: 4-6 years overall experience, 3+ years in Payroll Admin process with a similar background. • Desirable: HR Domain certification, SuccessFactors experience, exposure to the BPO industry. • Excellent interpersonal skills to build effective relationships with stakeholders at all levels. • Strong customer orientation with high responsiveness to urgent requests or troubleshooting. • Resilience and ability to work under pressure. • Good organizational, prioritization, and multi-tasking skills to meet deadlines. • Analytical and problem-solving skills. • High levels of confidentiality. • Attention to detail and quality-driven in communications and system transactions. • Ability to handle customer complaints professionally and escalate when appropriate. • Basic leadership and coaching skills. • Teamwork and collaboration. • Self-driven and flexible to work in shifts. • Results/target-oriented. • Multi-cultural awareness. • Client interfacing skills (Email & Phone): Good email etiquette, strong email drafting and keyboard skills, and good phone etiquette/technique.
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shiftsAny Graduation
Designation: Payroll Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? o Read, understand, and analyze client processes as a subject matter expert. o Execute processes accurately and timely as a hands-on processor. o Master the given process and help team members overcome process-related queries. o Escalate issues and seek advice when faced with complex problems. o Pay close attention to the quality of written and verbal English skills within the team. o Create logical plans, realistic estimates, and schedules for activities or project segments. o Ensure LWI’s are followed and updated regularly and train team members on process updates. o Maintain, validate, and update process documentation to ensure compliance. o Perform "Root Cause Analysis" on issues and suggest appropriate corrective actions. o Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. o Participate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME. o Participate in various internal or client initiatives related to the process. o Understand existing performance metrics, how they are measured, and improve the measurement system. o Plan proper allocation of work. o Support Team Lead/Manager with daily stats/reporting and MOS. o Update process metrics daily and maintain MIS. o Be available on the floor to resolve process-related issues. o Participate in team-building activities and organizational initiatives. o Complete training need analysis for the team through quality reports and knowledge tests. o Follow the quality check and audit mechanism within the process to ensure delivery on SLAs. o Ensure and maintain the security and confidentiality of client data. o Assist in training/educating team members on learning.
What are we looking for? Education Qualification: Bachelor’s degree (Any discipline). Experience: • Essentials: 4-6 years overall experience, 3+ years in Payroll Admin process with a similar background. • Desirable: HR Domain certification, SuccessFactors experience, exposure to the BPO industry. • Excellent interpersonal skills to build effective relationships with stakeholders at all levels. • Strong customer orientation with high responsiveness to urgent requests or troubleshooting. • Resilience and ability to work under pressure. • Good organizational, prioritization, and multi-tasking skills to meet deadlines. • Analytical and problem-solving skills. • High levels of confidentiality. • Attention to detail and quality-driven in communications and system transactions. • Ability to handle customer complaints professionally and escalate when appropriate. • Basic leadership and coaching skills. • Teamwork and collaboration. • Self-driven and flexible to work in shifts. • Results/target-oriented. • Multi-cultural awareness. • Client interfacing skills (Email & Phone): Good email etiquette, strong email drafting and keyboard skills, and good phone etiquette/technique.
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shiftsAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Mumbai, Maharashtra, IND Office
Ganpatrao Kadam Marg, off Senapati Bapat Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India, 400013
Similar Jobs
Information Technology
Perform payroll processing and distribution, maintain payroll data (ELM), execute payroll runs, handle inquiries, perform reconciliations in Excel, and manage stakeholder communications. May work rotational shifts.
Top Skills:
ElmExcel
Information Technology
Manage end-to-end payroll processing including payroll runs, ELM data handling, payroll distribution via banks/portals, employee inquiries, and Excel reconciliations. Ensure accurate, timely statutory and employee payments, handle stakeholder communication, and work as an individual contributor in rotational shifts.
Top Skills:
ElmExcelPayroll Systems
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Lead end-to-end cloud technology engagements for payer and provider clients, delivering scalable data, analytics, automation, and application solutions. Provide technical leadership, mentor project teams, manage delivery against schedule and budget, collaborate globally, develop business cases, and drive innovation while minimizing project risk. Requires strong client-facing, facilitation, and project management skills in healthcare.
Top Skills:
AWSAzureDatabricksGCPPower BIRedshiftSalesforceSnowflake
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
