Payment Lifecycle Manager

Job Description
Payment Lifecycle Associate having Payments/ SWIFTS working knowledge especially with multi currency & willing to do only night shifts.
Job Responsibilities:

• As a Cash Operations Transaction Processing Manager, you'll define and analyze business flows related to the delivery of TS payment services, while contributing to test and project plans.
• Manage day-to-day processing and operational activities within the required timelines.
• Ensure accuracy and quality is maintained through adequate training and analysis.
• Ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls
• End-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to trouble shoot issues and define remediation
• Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
• Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
• Maintain strong discipline to onboard new activities into the unit in partnership with multiple project and control groups ensuring proper operational readiness for go live
• Develop subject matter expertise of new products, business processes and application flows to proper management changes, issues and other support needs.

Required Qualifications, Skills and Capabilities:

• 8 -10 years of experience in managing Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving.
• Global experience in payments with good understanding of accounting and money move processes.
• Knowledge and Experience in SWIFT is a must.
• Experience and strong working knowledge of various aspects of cash operations and payments
• Strong organizational skills and operational knowledge
• Ability to multi-task and deliver against tight deadlines
• Strong analytical, problem-solving, and written/oral communication skills
• Demonstrated success in manage fast changes and adapt to new business initiatives
• Business acumen and commercial market awareness
• Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss.
• Strong commitment to providing high standards of quality client service
• Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
• Effective delegating, planning and time management skills to meet strict deadlines and team objectives
• Experience in process re-engineering, project management, problem solving, effective communication, and subject matter knowledge
• Ability to be an integral team member (planning support, documenting, and communicating)
• Ability to prioritize, drive results, and influence team members in a cross functional, diverse environment

Preferred Qualifications, Skills and Capabilities:

• Master's degree (e.g. MBA, MSc, MCom, MCA, etc.)
• Strong PC skills (PowerPoint, Excel, Word - other advanced skills )

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.