Outsourced Senior IT Technical Consultant

Posted 9 Days Ago
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Mumbai, Maharashtra
Senior level
Consulting • Financial Services
The Role
As an Outsourced Senior IT Technical Consultant, you will provide remote support for end users' desktops, servers, and network infrastructures. Responsibilities include helpdesk support for MS Office 365 and Azure, troubleshooting IT issues, managing client networks, project planning and documentation, and collaborating with senior engineers on projects.
Summary Generated by Built In

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.We are seeking a Outsourced IT Technical Consultant for our Mumbai, India office. We are looking someone who thrives in a growing environment and providing clients with exceptional services.What it Means to Work for EisnerAmper:
  • You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
  • You will have the flexibility to manage your days in support of our commitment to work/life balance.
  • You will join a culture that has received multiple top “Places to Work” awards.
    • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
    • We understand that embracing our differences is what unites us as a team and strengthens our foundation.
    • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.
    • Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts

What Work You Will be Responsible For:

  • Provide remote support of end users' desktops, servers, and networking infrastructures.
  • Helpdesk support of MS Office 365 applications and Azure
  • Interact with end users to troubleshoot general IT issues and security applications.
  • Assist senior engineers on new or existing projects and deployments.
  • Manage client networks, Backups, Firewalls, and Security
  • Project planning and development
  • Documentation of systems and projects
  • System monitoring of client networks and managed services.
  • Software deployments, patches, updates, and reporting
  • Able to work on different schedules throughout the day, including weekends.

“EisnerAmper” is the brand name under which EisnerAmper LLP and Eisner Advisory Group LLC provide professional services. EisnerAmper LLP and Eisner Advisory Group LLC are independently owned firms that practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards.EisnerAmper LLP is a licensed CPA firm that provides attest services, and Eisner Advisory Group LLC and its subsidiary entities provide tax and business consulting services. Eisner Advisory Group LLC and its subsidiary entities are not licensed CPA firms.

Basic Qualifications:
  • An Excellent attitude, looking to GROW and work as a team player.
  • 8-15 years of work experience with helpdesk and technical project background
  • Experience with Microsoft Windows Desktop and Server Editions
  • Experience with user creation/management in Active Directory, Entra/AzureAD
  • General knowledge and experience with firewalls, routers, wireless networks, and security
  • Familiar with productivity applications and networking under Microsoft Windows and Mac OS
  • Experience with configuration, installation, and support of desktops
  • Experience with Microsoft Office 365 and Azure Virtualization
  • Experience working with Office 365 Business tenants.
  • A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)
  • WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS
  • Capable of adapting and learning new technologies quickly
  • The ability to communicate technical ideas in simple terms.
  • A clean-cut appearance for virtual meetings
  • ConnectWise Experience a PLUS

Certifications

  • One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)

We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law.About EisnerAmper:EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 400 partners across the world. We combine responsiveness with a long- range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

About EisnerAmper India:EisnerAmper (India) Consultants Pvt. Ltd. (“EA India”) is a subsidiary of Eisner Advisory Group LLC (“EA Group”), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the professional standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP.EA India opened its first office in Mumbai in 2007. Over the years, our India footprint has expanded to include offices in Bangalore and Hyderabad. We are a culturally diverse pool of over 500 professionals supporting our global clientele from a range of startups to Fortune 500 entities.

Preferred Location:

Mumbai

Top Skills

Active Directory
Azure
macOS
Windows
Ms Office 365
The Company
Mumbai, Maharashtra
3,159 Employees
On-site Workplace

What We Do

EisnerAmper, one of the largest business consulting firms in the world, is comprised of EisnerAmper LLP, a licensed independent CPA firm that provides client attest services; and Eisner Advisory Group LLC, an alternative practice structure that provides business advisory and non-attest services in accordance with all applicable laws, regulations, standards and codes of conduct. Clients are in all business sectors and leverage a complete menu of service offerings. Our combined entities include more than 350 partners and nearly 4,000 employees. For more information, please visit eisneramper.com, and be sure to follow us on Twitter, LinkedIn & Facebook.

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