Designs, implements, and optimizes Oracle HCM Cloud solutions for enterprise managed-services customers. Responsibilities include architecture, AI capability integration, technical troubleshooting, customer workshops, executive advisory, documentation, team mentorship, product feedback, and continuous service improvement. The role requires extensive Oracle HCM experience, integration expertise, leadership, client communication, and travel to customer sites as needed.
Inoapps Limited is seeking an experienced Oracle Solution Architect for its HCM Managed Services team. The role involves partnering with our enterprise customers to design, implement, and optimize Oracle HCM Cloud solutions, introduce new AI-driven capabilities, and provide expert guidance on complex technical challenges. The architect will act as a trusted advisor, ensuring our managed services deliver maximum value and continuous improvement.
Responsibilities
- Collaborate with customers to assess current Oracle HCM environments and define roadmap enhancements.
- Design and implement best‑practice architectures for Oracle HCM Cloud modules.
- Introduce and integrate AI‑driven features and new product releases into managed services offerings.
- Provide technical leadership and mentorship to delivery teams and junior architects.
- Troubleshoot and resolve complex performance, security, and integration issues.
- Conduct workshops, webinars, and training sessions for customers on new functionalities.
- Develop and maintain solution documentation, reference architectures, and knowledge base articles.
- Partner with product management to relay customer feedback and influence product direction.
- Ensure compliance with service level agreements and continuous improvement metrics.
- Represent Inoapps in client executive meetings, presenting strategic recommendations and ROI analyses.
- 8–10+ years of hands‑on experience with Oracle HCM Cloud (Core HR, Payroll, Talent Management, etc.).
- Proven track record designing and delivering Oracle HCM solutions in a managed services environment.
- Strong understanding of AI/ML capabilities within Oracle Cloud and how to apply them to HCM use cases.
- Excellent problem‑solving skills with the ability to diagnose and resolve complex technical issues.
- Leadership experience, including mentoring teams and leading cross‑functional projects.
- Oracle HCM certification(s) preferred (e.g., Oracle Global Human Resources Cloud 2023).
- Effective communication skills, capable of presenting technical concepts to executive audiences.
- Full‑time availability and willingness to travel to client sites as needed.
- Experience with integration tools (Oracle Integration Cloud, REST/SOAP APIs) and data migration.
- Bachelor’s degree in Computer Science, Information Systems, or related field; advanced degree a plus.
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