Operations Director

Job Description
Organization Description
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Employer Description
International Private Bank provides private banking services to ultra-high net worth and high net worth individuals.
As a key player in our team, you'll have the opportunity to leverage your skills in a dynamic environment that fosters career growth and mobility. Be part of a diverse and inclusive workforce where your unique talents are valued and contribute directly to our global success. Enjoy the benefits of working with a company that prioritizes your professional development and
Job Description
International Private Bank provides private banking services to ultra-high net worth and high net worth individuals.
Job Summary
As an Executive Director within our Derivatives team, you will play a pivotal role in shaping the future of private banking operations. Your expertise in derivatives products and strong operational experience will drive our success and enhance our service to clients. You will be part of a collaborative and inclusive team that values relationship-building, effective communication, and emotional intelligence. Your creative problem-solving skills will be instrumental in navigating challenges and fostering innovation. Join us to make a meaningful impact on our firm and the wider community, while advancing your career in a supportive and dynamic environment.
Job responsibilities

• Be part of the Operations leadership team and act as a trusted advisor to the Wealth Management leadership team on all operational aspects.
• Work with cross-functional teams, including Technology, Finance, Project Management Office, Compliance, and Risk Management.
• Collaborate with business partners across various departments to identify opportunities for operational efficiency and improvements.
• Manage objective setting and performance management for team members.
• Develop team members through coaching, career progression, and training initiatives.
• Build and maintain relationships with internal and external stakeholders, including vendors, third-party service providers, and regulators.
• Stay up to date with industry trends and best practices to ensure that the bank's operations remain competitive and compliant.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 20 years of experience in account management, client services, or a related role within the financial services industry.
• Strong experience leading banking operations teams, with a primary focus on private banking operations.
• Strong understanding of regulatory requirements and compliance standards.
• Excellent leadership skills, with the ability to motivate and inspire a team.
• Exceptional analytical and problem-solving skills, with the ability to identify and resolve complex operational issues.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Preferred Skills

• Experience in process improvement and project management.
• Significant experience and understanding of derivatives products, including Over The Counter and listed derivative trades for all asset classes such as Foreign Exchange, equity, fixed-income, interest rate swaps, credit default swaps, and commodities.
• Knowledge of the documentation framework.
• Experience with automation tools and technology solutions.
• Familiarity with process improvement methodologies.
• Experience working in a global or multi-regional environment.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.