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Operations Analyst - US Public Records - Non Voice (Mumbai - Remote)

Posted 2 Days Ago
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Mumbai, Maharashtra
Junior
Mumbai, Maharashtra
Junior
The Operations Analyst is responsible for cross-checking applicant records for jobs with US clients, performing online research on criminal records, and ensuring quality guidelines are followed. The position requires detail-oriented work with a focus on customer service and communication, while also adhering to IT policies.
The summary above was generated by AI

Job Overview:
The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our Clients in US. 
Job Description:

  • Perform online research on criminal records.
  • Quality check
  • Follow quality guidelines and also achieve the targets set by the Team Leader.
  • Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

  • Typing speed of 25 to 30 wpm / 90% accuracy.
  • Ability to comprehend & articulate
  • Willingness to work in night shifts
  • Good communication skill
  • High Customer Service orientation
  • Eye for Detail

Experience:

  • 6 to 1 year experience highly preferred 

Education:

  • Graduation mandatory*

Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

 

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