Operational Resilience Senior Consultant – Resilience Pillars Integration

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Operational Resilience Senior Consultant (P3) – Resilience Pillars Integration

Enterprise Resiliency Office (ERO)
Location: India (Pune)

Role / Department

The Operational Resilience Senior Consultant (P3) – Resilience Pillars Integration is a First Line of Defence role within the Enterprise Resiliency Office. The role supports the Operational Resilience and Business Continuity frameworks by working with key stakeholders across core resilience pillars to help ensure consistent, risk‑based resilience requirements are defined, embedded, and monitored across the organisation.

The role sits within a dedicated Pillars Integration pod, working globally alongside two other partners to support the integration of resilience requirements across the following pillars:

• People

• Premises

• Technology (including End User Computing and Cyber)

• Third Party

• Data

The Senior Consultant will partner with pillar owners, change management teams, and other stakeholders to support resilience outcomes, improve visibility of dependencies supporting Important Business Services (IBSs) and Important Internal Services (IISs), and assist in supporting compliance with Operational Resilience and Business Continuity requirements.

The role is expected to operate with a level of responsibility appropriate to P3 seniority, contributing to defined workstreams, engaging stakeholders, and developing subject matter expertise while working collaboratively with other partners within the Pillars Integration pod.

Key Responsibilities of the Role

• Support collaboration with global pillar stakeholders to define, agree, and embed minimum resilience requirements aligned to Operational Resilience and Business Continuity frameworks across People, Premises, Technology, Third Party, and Data pillars.

• Act as a contributing member of the Pillars Integration pod, supporting the delivery of a consistent and coordinated approach to pillar integration globally.

• Assist in the identification, prioritisation, and tracking of resilience dependencies that support IBSs and IISs, ensuring alignment between pillar‑level activities and enterprise resilience objectives.

• Support the development and maintenance of processes for obtaining, maintaining, and monitoring data required to assess conformance with resilience requirements at an individual component level.

• Work with Change Management and relevant stakeholders to support the integration of resilience requirements into change processes, including identifying changes impacting IBSs and IISs.

• Contribute to the integration of pillar resilience data into enterprise tooling solutions (e.g. Fusion or successor tools), working with internal teams as required.

• Support the preparation of management information, reporting, and analysis relating to resilience risks, vulnerabilities, and areas of non‑conformance.

• Monitor and analyse the impact of organisational, process, technology, and third‑party changes on resilience requirements, escalating risks and issues where appropriate.

• Assist in supporting oversight activities relating to compliance with Operational Resilience policies, standards, and regulatory expectations.

• Deliver defined tasks and workstream activities within agreed timelines, escalating issues and dependencies as appropriate.

• Contribute to knowledge sharing within the team and continue to build expertise across resilience pillars.

Skills / Experience

The successful candidate will benefit from having:

• for internal applications - 24 months as Consultant

• Sound understanding of Operational Resilience and Business Continuity concepts, including dependencies across people, premises, technology, third party, and data.

• Relevant experience in Operational Resilience, Business Continuity, Risk Management, or a related discipline within a financial services organisation.

• Awareness of regulatory expectations relating to operational resilience and business continuity.

• Ability to collaborate with stakeholders across functions and regions to support delivery of shared objectives.

• Strong analytical skills, with the ability to support identification of resilience gaps and risks.

• Strong written and verbal communication skills, including the ability to contribute to documentation and reporting.

• Experience working in a fast‑paced, evolving environment with changing priorities and ambiguity.

• Ability to manage assigned deliverables independently, while collaborating effectively with stakeholders across the team.

• Strong collaboration skills and a proactive approach to learning and development.

• Experience: 7–10+ years of related experience in in operational control and / or resiliency.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.