Company Description
NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and
Bangalore with an employee strength of 1300+. It is one of the foremost providers of end-
to-end IT services across various sectors. We work with diverse industry verticals which
include publishing, media, financial services, retail, healthcare and technology companies
around the world. Our customers range from two-person startups to $bn listed companies.
We have more than 30 years of experience in providing end to end IT services across the
globe and have earned a reputation for delighting our customers by consistently surpassing
expectations and helping them deliver robust, market-ready software products that meet
the highest standards of engineering and user experience. Supported by more than 1300
exceptionally talented manpower, we are a hub for offshore support and technology
services.
Job Description
Associate - Operations / Senior Operational Analsyt
Requisites
Education:
MBA/MCA
Experience (years):
0-6 yrs
Industry / Technology background:
Technology
Location:
Mumbai
Roles & Responsibilities:
- Drive identification and automation of manual processes
- Willingness to take technical as well as administrative activities
- Readiness to work on MIS, Excel based reporting
- Willingness to self learn any tools/technology as needed
- Provide weekly reports-based project data maintained and resources planned.
- Plan and coordinate with senior managers for resources on projects.
- Keep abreast with market technologies and management practices. Suggest improvements on existing processes through tech / practices
- Adopt a proactive and solution oriented approach at all times.
- Support management in required always reviewing and maintaining data for resources.
Qualifications/Work Experience
Essential:
- Must be proactive
- Must have excellent communication & negotiation skills
- Must have knowledge of domains/technologies within IT industry
- Must have demonstrable experience of managing resource planning data
- Must have experience of coordinating with senior stakeholders.
- Must be able to gather information.
- Must have good prioritisation skills in a busy environment
- Have good knowledge in creating reports using M365 tools.
- Knowledge of any programming language (Java/ .NET / Python / Ruby)
- Basics of Software delivery / planning / information gathering
Desirable:
- Knowledge of NPS projects/products.
- Experience of ADO and Retain.
Required Soft skills:
- Self-starter and self-motivated, should be able to work alone without constant supervision
- Enthusiastic, passionate and should be able to take initiatives.
- Willingness to continuously learn & develop.
- Should be able to manage varied tasks and effectively follow up on required tasks