Oliver Wyman - Performance Management Lead, IMEA - Gurugram

Company:Oliver Wyman

Description:

Oliver Wyman is now looking for a Performance Management Lead to join our India office and be part of our IMEA (India Middle East Africa) team!

This role can be based in our Gurugram or Mumbai Office.

Job Overview:

We are seeking an exceptional individual to lead the Performance Management Team for India, Middle East, and Africa (IMEA) region.
This role is ideal for someone with an analytical and data-driven mindset, strong collaboration with HR and business stakeholders, and experience in managing performance review processes, performance cases, and capability frameworks.
You will head the IMEA Performance Management Team, working closely with the Talent Management, HC Operations, and Leadership teams to ensure the successful execution of our performance review and development processes for all consulting cohorts (CCG, ACG, Specialists, Analysts, and Interns).

This is a high-impact, fast-paced role at the intersection of strategy, people analytics, and talent operations.

Key Responsibilities:

Performance Management & Advisory

• Drive the implementation and ongoing evolution of Oliver Wyman’s global performance system (ADVANCE) in IMEA.

• Monitor consultants’ performance trajectories, identify early warning signals, and recommend actions or interventions.

• Partner closely with Talent Managers, HC Operations, and Leadership to address performance cases (PIPs, TDPs) and ensure documentation and follow-through.

• Facilitate calibration discussions, ensure consistency across reviews, and maintain quality assurance aligned to competency frameworks.

• Provide advisory support to leaders and Talent Managers on performance and development decisions
   

Analytics & Insights

• Build and maintain performance dashboards using internal systems, Tableau, Excel, or other analytics tools.

• Analyse review data and identify trends in performance, utilization, or capability gaps across levels, industries, and geographies.

• Translate data insights into actionable recommendations for Talent and Leadership teams.

• Support pyramid/capacity planning and workforce reporting in partnership with HC Operations

Process Excellence & Tools

• Lead the mid-year and year-end review cycles end-to-end: communications, logistics, documentation, and stakeholder management.

• Continuously improve review processes, leveraging automation and system capabilities (e.g., Workday, SuccessFactors).

• Ensure data integrity and consistent use of systems and templates across the region.

• Champion the use of tools and data for better decision-making and a seamless consultant experience

Development & Collaboration

• Identify learning and coaching needs based on review outcomes; partner with L&D to translate insights into interventions.

• Train consultants and reviewers on effective self-evaluations, feedback delivery, and review writing.

• Build strong partnerships across Talent Management, HC Operations, Learning & Development, and business leadership
   

Experience Required:

• 6+ years of relevant experience in performance management, people analytics, consulting operations, or HR strategy roles.

• Prior experience in management consulting, Big 4 advisory, or multinational professional services environments strongly preferred.

• Proven track record of managing performance or talent programs with multiple stakeholders across geographies.

• Demonstrated ability to interpret data and generate insights for people-related decisions.

• Strong project management and communication skills; ability to work independently and influence across levels

Skills and Attributes:

• Analytical, curious, and insight oriented.

• Highly organized and detail focused.

• Confident engaging with senior stakeholders.

• Collaborative and proactive problem solver.

• Comfortable working in a fast-paced, global consulting environment

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.