Mortgage - Operations Analyst

Job Description
Join our Loan Processing Team to play a vital role in supporting JPMorgan Private Banking's mortgage origination, ensuring seamless processing and compliance.
Job Summary
As a Loan Processing Specialist in the JPMorgan Private Banking Mortgage Origination business, you will play a vital role in managing the processing of mortgage & HELOC applications for our high-net-worth clients. You will have the opportunity to coordinate with various internal stakeholders as well as external vendors up until closing, providing a comprehensive and seamless service.
Job Responsibilities

• Process mortgage and HELOC applications efficiently.
• Coordinate with Underwriting, Rate Lock, and Closing teams.
• Ensure complete financial package is received.
• Handle inter-process changes from clients.
• Obtain required third-party and vendor information.
• Secure clear-to-close from quality assurance.
• Remediate all quality control findings.
• Submit files for closing per regulations.
• Communicate with internal and external stakeholders.
• Resolve issues that arise during processing.
• Relay messages to third parties as needed.

Required qualifications, capabilities, and skills

• Hold a bachelor's degree.
• Work North America schedules.
• Adapt to Daylight Savings Time shifts.
• Minimum 2 years in US mortgage loan originations.
• Communicate effectively with internal/external parties.
• Understand all stages of mortgage originations.
• Analyze documents like Title, Insurance, Appraisal, etc.

Preferred qualifications, capabilities, and skills

• Demonstrate expertise in mortgage concepts.
• Manage production, work allocation, and prioritization.
• Proficient in Microsoft Office applications.
• Achieve daily production targets consistently.
• Maintain high standards and process controls.
• Suggest process enhancements and automations.
• Organize, prioritize, and manage pipeline effectively.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.