Program/Project Manager Associate

Job Description
You are a strategic thinker passionate about driving solutions in "Program management ". You have found the right team
As a Markets Unity Program/Project Manager Associate, you become part of a dedicated group of Program Managers within the Markets business that are committed to delivering better ways of working for our customers. As a Unity Program Manager you will be committed to driving delivery through the use of process redesign, data, and technology working in partnership with Product Mangers, Tech Delivery Managers, DXD, Data Science Project Managers and stakeholders.
You aim to bring teams, data and intelligence together onto a Digital Workflow Management Solution designed to help centralise workflows, prioritise business critical actions, accelerate response times & optimize resolution pathways driving Operational Efficiency, Client Excellence & Pro-Active Risk Mitigation
You will be responsible for the delivery of key priority use cases through effective collaboration, identifying and removing challenges and managing dependencies of varying complexity.
Job responsibilities

• Lead, manage and drive execution of the end-to-end delivery of assigned business cases within Unity partnering closely with teams across relevant Business teams, Technology, DXD, Data Science, and other related teams
• Shape and drive activities supporting the governance infrastructure and protocols
• Build and maintain strong relationships with Product Managers, partners, stakeholders, and team members
• Drive problem solving and decision making working towards value driven delivery roadmaps
• Identify proactively and escalate any issues, risks or dependencies and facilitate communication across the impacted teams
• Analyse, and mitigate program risks, managing program issues to minimize impact on delivery. Ensure timely resolution of issues and escalate when necessary.
• Develop and maintain program plans with clear timelines and business value, focussing on plan vs delivery
• Identify opportunities for process improvements and implement best practices. Foster a culture of continuous learning and improvement within the program team
• Facilitate regular meetings with Product Managers and Partners to gather feedback, scorecard updates and ensure alignment with business goals and value.

Required qualifications, capabilities and skills

• Proven experience in driving, executing and delivery of Programs within the financial services industry in the Markets domain
• Experience working in agile teams with technologists and project managers. Confident to question business and technology requirements and solutions respectively
• Excellent communication (both written and oral), ability to create and deliver executive summary and presentations
• Relationship building skills and work in a collaborative team environment. Logical and structured approach to planning, analysis and decision-making
• Organised and able to work under pressure to meet deadlines. Experience of using JIRA and MS Office
• Strong analytical skills and problem solving abilities with attention to detail in written documentation
• Self-motivated, driven to learn and to achieve targets and deliverables.
• Attentive to details and ability to work independently, and with cross-functional teams.
• Strong stakeholder management skills at both working group and senior management level. High levels of resilience and motivation, with an inclination to take rather than deflect ownership

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.