Job Title: Manual QA Tester
Location: Bangalore, Karnataka (Hybrid)
Position Type: Full-time
About the Role
The Manual QA Tester will ensure the quality and reliability of ServiceChannel through comprehensive manual testing. The role involves understanding requirements, designing detailed test plans and cases, executing tests, and effectively reporting defects. This tester will be an integral part of Agile teams, collaborating closely with cross-functional stakeholders to deliver high-quality software.
Key Responsibilities
Requirement Analysis & Test Planning
Analyze functional specs, user stories, and acceptance criteria to derive test coverage
Develop comprehensive test plans, scenarios, and test cases covering functional, UI, regression, integration, usability, and exploratory testing
Test Execution & Defect Reporting
Execute manual test cases across different environments and platforms (web/mobile)
Perform exploratory testing to uncover unexpected issues and edge-cases
Detect, log, and track defects with clear reproduction steps, expected vs actual results, severity/priority, screenshots/logs
Retesting & Regression
Retest resolved defects and confirm fixes
Design and execute regression test suites to validate new changes and maintain product stability
Collaboration & Reporting
Participate in Agile ceremonies: backlog grooming, sprint planning, stand-ups, retrospectives
Collaborate closely with developers, product managers, UX designers, and stakeholders
Provide timely and clear test status reports—coverage metrics, defect trends, and risk insights
Process Improvement
Advocate for best QA practices and contribute to QA process refinement
Stay informed of new tools, techniques, and domain-specific testing nuances
Required Skills and Experience
Holds a Bachelor’s degree in Computer Science, Engineering, or related discipline
Manual Testing Expertise
3+ years of hands-on experience in manual testing across software environments
Demonstrated ability to design and execute test cases, scenarios, and regression suites
Technical Fluency
Familiarity with issue tracking tools (e.g., Jira, Bugzilla) and test management platforms (e.g., TestRail)
Basic knowledge of SQL/databases, browser dev-tools, HTTP/request validation tools (e.g., Postman)
Testing Techniques
Proficient in black-box, boundary-value, smoke, sanity, and usability testing
Strong exploratory testing and UI/UX validation skills
Soft Skills & Agile Collaboration
Excellent analytical, problem-solving, and attention-to-detail skills
Clear and concise written/verbal communication
Ability to work effectively in fast-paced Agile teams
Preferred Skills & Experience
Exposure to API testing (e.g., Postman)
Experience in the SaaS, field service, or B2B domain
Fortive Corporation Overview
Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About ServiceChannel
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About ServiceChannel
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
