Manager, Site Reliability Engineer - DGX Cloud

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

At NVIDIA, we are building the future of AI and high-performance computing, and our cloud platforms are at the core of this transformation. As a Senior Manager of SRE, you will play a pivotal role in shaping the operational excellence of these critical services, leading a talented team of SREs to build robust systems, automate operations, and drive a culture of continuous improvement.

What you'll be doing:

• Recruit, develop, and inspire a team of Site Reliability Engineers, fostering a strong culture of collaboration, ownership, and technical excellence. Provide mentorship, guidance, and career development opportunities to help your team grow.

• Establish and enforce SRE standard practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, and robust incident management processes. Drive continuous improvement in system reliability, availability, and performance.

• Collaborate closely with engineering and product teams to design, build, and deploy highly scalable, fault-tolerant, and performant cloud services. Champion architecture reviews and ensure operational considerations are embedded from inception.

• Lead initiatives to eliminate toil by driving automation across the entire service lifecycle, including provisioning, deployment, monitoring, incident response, and capacity management.

• Implement comprehensive monitoring, alerting, logging, and tracing solutions to provide deep insights into system health and performance. Champion the use of data-driven approaches to identify potential issues before they impact users.

• Oversee incident response, ensuring rapid identification, mitigation, and resolution of production issues. Lead blameless post-mortems, fostering a culture of learning and continuous improvement based on incidents.

• Develop and implement strategies to improve platform scalability and performance to accommodate growing demand while ensuring efficient performance.

• Partner closely with various engineering teams (development, infrastructure, security), product management, and customer success to align on priorities, communicate service health, and drive successful product launches.

• Ensure the implementation of security standards and compliance requirements across all operational aspects of the cloud platforms.

• Provide leadership and support for on-call rotations, ensuring effective incident response and knowledge sharing as well as contribute to the overall strategic direction of SRE for NVIDIA's cloud offerings, identifying emerging technologies and practices to enhance reliability and operational efficiency.

What we need to see:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience.

• 10+ overall years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 5 years in a leadership/management capacity.

• Proven experience in operating and owning end-to-end availability of critical, large-scale distributed systems in a cloud environment (e.g., AWS, GCP, Azure).

• Deep expertise in Kubernetes administration, containerization, and microservices architecture.

• Strong understanding of SRE principles, including SLOs, SLIs, error budgets, and incident management.

• Extensive experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet).

• Proficiency in at least one high-level programming language (e.g., Python, Go).

• In-depth knowledge of Linux operating systems, networking fundamentals (TCP/IP), and cloud security standards.

• Experience with building and operating comprehensive observability platforms (monitoring, logging, tracing) using tools like Prometheus, Grafana, ELK Stack, Splunk, Jaeger, etc.

• Demonstrated ability to lead and mentor engineering teams, fostering a collaborative and innovative environment.

• Excellent communication, interpersonal, and problem-solving skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/