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Job Function:
Strategy & Corporate DevelopmentJob Sub Function:
Strategic Partnerships & AlliancesJob Category:
ProfessionalAll Job Posting Locations:
Mumbai, IndiaJob Description:
Department: Strategic Customer Group, Growth Capabilities & New Business Development
Role Overview
This is a high-impact, high-visibility role within the Strategic Customer Group, designed to strengthen engagement with non-clinical stakeholders across India’s rapidly evolving healthcare ecosystem. The Manager – Non-Clinical Stakeholder Management will be responsible for building and nurturing relationships with key administrative and financial decision-makers in hospitals in Strategic Customer Groups (SCG) / Integrated Delivery Networks (IDNs), including:
Hospital Unit Heads
Unit Biomedical Engineers & Central Biomedical Heads
Unit procurement
Unit finance Leaders
Other Influencers in capital, consumable and operational decision-making in the hospital healthcare provider eco-system
The role will be pivotal in identifying, curating and shaping strategic partnerships, driving value-based conversations and enabling long-term collaborations that align with Johnson & Johnson’s mission to improve patient outcomes.
Key Responsibilities
External Stakeholder Engagement
Develop and execute engagement strategies for non-clinical stakeholders across key accounts and strategic hospital networks.
Understand hospital operations, procurement cycles, capital planning, and biomedical workflows
Tailor value propositions relevant to this customer group
Collaborate with sales, marketing, and clinical teams
· Excellence in delivery of integrated solutions that meet stakeholder needs.
Internal Stakeholder Management
Navigate and work effectively with internal functions including marketing, strategic customer group, regional & national sales leaders and business unit leaders across all business units
Lead cross-functional (legal & compliance, finance, supply chain etc.) initiatives to understand, address stakeholder requirements and ensure seamless execution.
Drive alignment across business units to support enterprise-level account strategies.
Market Intelligence & Strategic Insights
Provide strategic input to leadership on market dynamics, stakeholder priorities, and partnership opportunities.
Monitor trends in hospital consolidation (greenfield and brownfield), insurance penetration, and healthcare infrastructure development.
Identify opportunities arising from the growth of IDNs and private equity-backed hospital chains.
Leverage insights to inform account planning, solution development, and stakeholder engagement.
Qualifications & Experience
Education: Bachelor’s degree in Life Sciences, Engineering, or Business. Tier-1 MBA preferred.
Experience: 8–12 years in global pharmaceutical companies like Eli Lilly or medical device or healthcare technology companies such as Abbott, Medtronic, Boston Scientific, Smith & Nephew, Zimmer, Stryker, GE Healthcare, Philips, or Siemens or marketing and engagement roles in healthcare provider set-ups.
Proven track record in Key Account Management or Strategic Account Management at an enterprise / network level
Experience engaging with non-clinical and financial buyers is essential.
Exposure to hospital administration, biomedical engineering, and procurement processes is highly desirable.
Key Competencies
Strong stakeholder management and influencing skills
Strategic analytics, thinking and business acumen including contract management
Collaborative leadership and cross-functional coordination
Excellent communication and presentation skills
Deep understanding of the Indian healthcare landscape
Why This Role Matters
India’s healthcare sector is undergoing a transformation, with increasing consolidation, insurance coverage, and infrastructure investment. This role offers a unique opportunity to be at the center of this evolution, shaping how Johnson & Johnson MedTech partners with hospitals and health systems to deliver better care.
Our Credo Commitment
At Johnson & Johnson, our Credo guides everything we do. We are responsible to the patients, doctors, and nurses, to mothers and fathers and all others who use our products and services. We are responsible to our employees, to the communities in which we live and work, and to the world community. This role embodies our Credo values by fostering partnerships that prioritize patient outcomes, operational excellence, and ethical collaboration.
Required Skills:
Preferred Skills:
Alliance Formation, Analytical Reasoning, Business Case Modeling, Business Planning, Collaborating, Communication, Consulting, Market Expansion, Market Research, Problem Solving, Product Marketing Sales, Relationship Building, Sales Support, Solutions Selling, Stakeholder Engagement, Strategic ChangeJohnson & Johnson Mumbai, Maharashtra, IND Office
Arena Space, behind Majas Depot, Shyam Nagar, Jogeshwari East, Mumbai, Maharashtra, India, 400060
