We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- Design and deliver programs to multi-level audiences across different training requirements (including senior leadership).
- Execute a learning and development roadmap aligned with the organization’s goals and growth objectives (local and global).
- Undertake a training needs analysis to diagnose prioritised capability needs across all levels of the organisation.
- Execute plans at pace to implement quality learning solutions to address prioritised needs that deliver clear business impact and an exceptional learner experience.
- Implement compelling campaigns that inspire colleagues to grow and develop, optimising available learning solutions – including digital.
- Manage external partner relationships.
- Evaluate the return on investment (ROI) of solutions, driving continuous improvements.
- Use the learning management systems (LMS) and other technologies to streamline training processes and drive continuous improvements.
- Collaborate with both local and global stakeholders (including senior leadership, HR, user groups) showing up as a leader and ambassador for both HR and Global People Development, role modelling M&G values and behaviours.
- Use external thought leadership, data and customer feedback to generate insights and drive future performance.
- Manage project and programs, achieving objectives, key milestones and results.
- Embed global skills taxonomies, leadership frameworks, and other frameworks locally.
Knowledge & Skills:
- Strong verbal and written communication skills.
- Experience and knowledge of design, delivery and evaluation of learning solutions – including virtual and digital.
- Highly collaborative and autonomous working style with a clear focus on delivering outcomes.
- Proactive self-starter combined with a clear need to achieve the highest quality outcome.
- Strong analytical and conceptual reasoning skills.
- Connected to the external market to understand best practice and bring in appropriate solutions for M&G plc colleagues.
- Technical experience of optimising internal communication channels, digital learning platforms and learning management systems to deliver an exceptional learner experience.
- Use data to generate insights to drive future performance.
Experience:
- 5-7 years
Educational Qualification:
- Preferred MBA in HR
- Prior experience in Learning & Development
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
