Manager, Global People Analytics – Dashboards And Analytics Tools

As a member of the Global People Analytics (GPA) Team, the Dashboards and Analytics Tools Manager position will lead and support a local team of analysts designing, developing and maintaining workforce dashboards.  The role also supports the maintenance and optimization of backend databases that support the dissemination of key HR data across the enterprise.

The Dashboards and Analytics Tools Manager has responsibility for the design, development and maintenance of databases, data integrations and dashboards as directed by regular interaction with the dashboards and analytics tools leadership team. The roles will supplement all deliverables with quality assurance, documentation and user guides.

Build strong relationships with the Workday reporting team and data governance team to ensure reciprocal flow of information and improvement of data and reports.  Interact with HR and business teams as required, utilize knowledge and experience to support Global People Analytics & Reporting strategy, and develops dashboards & analytics tools to be used in countries all around the world. 

Responsibilities:

• Responsible for the direct supervision of a small team of database management and dashboard development specialists  

• Manage and troubleshoot maintenance and optimization of tables/views within our different data warehouses (Oracle, SSMS, Snowflake, S3)

• Optimize SQL queries to improve readability and speed.

• Support and monitor data integrations (EDP, Dovetail, Kronos)

• Continuously improve understanding of best practices for our data warehouses and potential solutions for future implementations and identify process improvements to implement changes

• Leverage existing tables to create alternate queries for ad hoc requests.

• Communicate with relevant teams to remedy data integrity issues.

• Support the build, enhancement and refresh of Tableau dashboards related to workforce trends and Key Performance Indicators (KPIs)

• Lead the build and development of power BI dashboards where required for different projects.

• Merge/join large datasets and clean/restructure data coming from multiple systems

• Provide quality assurance on all data and metric integrity and consistency across all dashboards

• Analyze trends and leverage expertise in data visualization to build dashboard visuals that facilitate quick and easy interpretation of the data and identification of key insights

• Support weekly, monthly, quarterly, annual & ad-hoc reporting and analytics processes as necessary

• Maintain training and dashboard support materials for end-users

• Support management of security / AD user groups for Dashboard Access

• Ensure all data privacy and information security requirements are upheld.  Determine when requests will need to be escalated for approval and facilitate the approval process 

• Regularly communicate progress and issues to the dashboards and analytics tools leadership team

Qualifications:

• People management experience

• Bachelor's degree in business, data analytics and visualization, computer science or related discipline

• 5+ years of working experience with HR data and People Analytics with a strong understanding of key HR metrics and how and where to apply them

• Advanced proficiency in MS Excel, SQL, Tableau prep and Tableau with experience of developing and publishing dashboards

• Experience with data warehouse solutions and database management systems

• Preferred experience with Workday, Python, Power BI and DAX

• Proven experience in managing stakeholders through dashboard design, launch and maintenance.

• Strong attention to detail with a proven ability to use data, analytics, and business knowledge to present effective visualizations