The role involves managing bank relationships, supporting account managers, leading client interactions, preparing presentations, and collaborating with multiple teams to drive customer solutions.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Manager, Account Management
Overview
The Account Management team is responsible for managing and developing bank relationships in the Malaysia. This role will work with account managers to support some of our most important partners, managing both day-to-day activity and key strategic initiatives. The successful individual will be a critical member of the team, and should be interested in building a career in account management; this job is a great stepping stone to full account and P&L ownership.
Role• Work with account management teams to ensure clients receive the highest standards of service• Take the lead on day-to-day client interactions including handling queries, preparing data, communicating messages• Own specific end-client relationships• Prepare presentations for internal and external management on a variety of topics• Ensure all management reporting is prepared and delivered in a timely manner both internally and externally• Partner with multiple internal functions, including Product, Finance, and Digital teams• Undertake analysis, research and business planning• Assist in driving customer solutions and achieving mutual goals through cross functional project teams, systems and processes
All About You• Able to interact with external clients, delivering best-in-class service and building deep relationships• Able to navigate complex, matrix organisations • Strong communication skills• Outstanding analytical and problem solving skills• Proactive, curious to learn, and eager to crack complex topics• Self-motivated with a demonstrated track record of success
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Manager, Account Management
Overview
The Account Management team is responsible for managing and developing bank relationships in the Malaysia. This role will work with account managers to support some of our most important partners, managing both day-to-day activity and key strategic initiatives. The successful individual will be a critical member of the team, and should be interested in building a career in account management; this job is a great stepping stone to full account and P&L ownership.
Role• Work with account management teams to ensure clients receive the highest standards of service• Take the lead on day-to-day client interactions including handling queries, preparing data, communicating messages• Own specific end-client relationships• Prepare presentations for internal and external management on a variety of topics• Ensure all management reporting is prepared and delivered in a timely manner both internally and externally• Partner with multiple internal functions, including Product, Finance, and Digital teams• Undertake analysis, research and business planning• Assist in driving customer solutions and achieving mutual goals through cross functional project teams, systems and processes
All About You• Able to interact with external clients, delivering best-in-class service and building deep relationships• Able to navigate complex, matrix organisations • Strong communication skills• Outstanding analytical and problem solving skills• Proactive, curious to learn, and eager to crack complex topics• Self-motivated with a demonstrated track record of success
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Mumbai, Maharashtra, IND Office
Bandra Kurla Complex Road, Mumbai, Maharashtra, India, 400051
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The role involves managing contractual operations, interfacing with businesses and suppliers, and executing across various financial systems for vendor onboarding, invoice tracking, and payments.
Top Skills:
CoupaExcelMs WordOracleWorkday
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The role involves leading client engagements, developing strategies using data and technology, managing senior client relationships, and providing mentorship to teams.
Top Skills:
ExcelPowerPointWord
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead and implement network infrastructure projects, focusing on design, deployment, troubleshooting, and vendor management in a global network environment.
Top Skills:
BgpCisco ProductsFirewallsLanMplsSdwanSpine-Leaf ArchitectureSshTcp/IpVpnWanWireless Networking
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
