Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
GENERAL DESCRIPTION: Responsible for managing learning content logistics, administering learning platforms and SharePoint sites, coordinating virtual instructor-led training, and supporting training vendors and financial processes. The ideal candidate is highly organized, detail-oriented, and comfortable working across teams in a fast-paced, global environment. This position offers additional opportunities for growth into expanded learning program ownership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Learning Content & Systems Administration
- Track, maintain, and manage learning objects to ensure content remains current and is retired appropriately.
- Coordinate with content owners to manage updates, reviews, and retirements of learning materials.
- Prepare and maintain clear documentation outlining learning standards, processes, and user guidance using Microsoft Office 365 tools (e.g., LMS access instructions).
- Training Operations & SharePoint Support
- Provide day-to-day administrative support for RXO training teams.
- Maintain and update SharePoint sites, including onboarding and manager toolkit resources.
- Administer survey tools to support training feedback and evaluation efforts.
- Training Logistics & Coordination
- Drive end-to-end logistics for virtual instructor-led training (VILT), including:
- Scheduling and managing meeting invitations
- Sending pre- and post-session communications
- Managing rosters and attendance tracking
- Coordinating pre-work and follow-up materials
- Materials & Branding Support
- Assist with routine training material updates, including light branding and graphic enhancements to ensure consistency with organizational standards.
- Vendor & Financial Management
- Manage third-party training vendor credits.
- Coordinate invoice processing and vendor payments in partnership with internal finance teams.
Track and maintain accurate records related to training expenditures.
EDUCATION/EXPERIENCE
- Minimum Required Education:
- Bachelor's Degree or equivalent work experience
- Minimum Required Experience:
- 3+ years' experience with administration, learning or training teams
- Ability to organize and manage multiple tasks, assigned activities, fast-paced environments
- Excellent organization, planning, judgment, and time management skills; can work independently and/or with leadership direction when needed
- Strong customer service and troubleshooting skills
- Strong working knowledge of Microsoft Office 365 applications, especially Excel, Outlook, PowerPoint, Teams, and SharePoint
- Exceptional written and verbal communication skills, with the ability to engage a global audience.
- Desirable Education/Experience:
- Exceptional attention to detail and accuracy.
- Intermediate proficiency with SharePoint, including site maintenance and content management.
- Intermediate Excel skills, including VLOOKUP and PivotTables.
- Intermediate PowerPoint skills for updating and formatting training materials.
- Exceptional written and verbal communication skills, with the ability to engage a global audience.
- Comfort working independently in a remote environment while collaborating cross-functionally.
TECHNICAL COMPETENCIES
- Basic Computer Skills
- Strong Fluency user of Windows applications and Microsoft Office programs such as MS SharePoint, Word, Excel, and PowerPoint.
- Accurately inputs information into and retrieves from the computer.
- Quickly learns and achieves proficiency in new software applications as needed.
- Demonstrates ability to create meaningful reports in MS Excel.
- Other Technical / Computer Skills
- Thorough knowledge of software applications applicable to position/business unit
- Acts as subject matter expert and provides training, troubleshooting and other support for software applications managed by business unit.
WORK ENVIRONMENT & PHYSICAL DEMANDS
- Workspace
- Office/cubicle workspace with moderate noise level.
- Hours of Work/Travel
- Hours cover afternoons/evenings
- Physical Activity
- Ability to lift, carry, push, or pull up to 10 pounds.
- Prolonged periods of sitting.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
