Learning and Development Manager II

The Learning and Development Manager II is a strategic enabler of business performance, responsible for designing and delivering impactful learning solutions across domains such as Leadership, Early Careers, Technical, and Professional Development. This role partners with senior leaders and HR to align learning strategies with commercial priorities, drive operational efficiency, and support talent development. Recognized as a subject matter expert, the Learning Business Partner leads complex engagements, manages cross-functional teams, and delivers measurable value through innovation, collaboration, and continuous improvement.

This role reports to the Head of Learning and Development and supports the full learning lifecycle—from needs analysis to evaluation—while embedding Kroll’s values and leadership behaviors into all learning initiatives.

This is a critical role required at a pivotal point in Kroll’s journey. After multiple acquisitions there is now opportunity to define, develop and embed leadership capability across the global business, to support growth. An understanding of our core businesses is key to deliver the right technical and professional curriculum for our teams, so you will have opportunity to work with our businesses and colleagues as you develop in role. Building a modern approach to learning, you will develop policies and processes which support our training agenda whilst embedding Kroll’s unique Culture and Values. The ideal candidate will take a pragmatic and creative approach to interrogating the current ways we do things in order to make simple recommendations for future improvements. The role holder is responsible for defining and creating learning content as well as creating amazing, consumer-grade experiences in surfacing learning through our systems and digital assets.

The responsibilities include but are not limited to: 

• Strategic Leadership

Lead the end-to-end lifecycle of learning solutions using frameworks such as ADDIE or 4Ds, ensuring alignment with business strategy and workforce priorities.

Shape learning strategies through robust needs analysis, market insight, and stakeholder consultation to deliver measurable business value.

Advocate for learning as a driver of transformation, growth, and performance across the enterprise.

• Program and Solution Management

Oversee the design, implementation, and continuous improvement of one or more learning solutions, ensuring scalability, relevance, and impact.

Manage complex learning programs across geographies and business units, ensuring timely, high-quality delivery and alignment with commercial goals.

Facilitate learning sessions and provide coaching to leaders and learners, enhancing capability and confidence.

• Content and Experience Design

Create and curate high-quality, consumer-grade learning content across multiple modalities, including digital, in-person, and blended formats.

Leverage digital tools and platforms to enhance accessibility, personalization, and learner engagement.

Contribute to the development of learning pathways, taxonomies, and content governance within systems like Oracle Learning.

• Commercial and Operational Excellence

Manage budgets and vendor relationships to ensure cost-effective delivery and alignment with L&D policies.

Maximize the value of learning investments by tracking utilization, ROI, and learner outcomes.

Ensure operational efficiency through streamlined processes, quality assurance, and continuous improvement.

• Stakeholder and Relationship Management

Act as a trusted advisor to stakeholders across the People Function, business units, and L&D service delivery.

Build and maintain strategic relationships with internal and external partners to enhance learning impact and talent pipeline development.

Collaborate across departments and geographies to align learning initiatives with client and commercial priorities.

• Leadership and Culture Enablement

Embed leadership behaviors and organizational values into learning solutions and people processes.

Lead the implementation of programs that foster inclusive leadership, career advancement, and high-performance culture.

Inspire commitment and accountability by connecting learning goals to business purpose and recognizing contributions.

• Measurement and Continuous Improvement

Evaluate learning effectiveness using feedback, assessments, and performance metrics to inform data-driven decisions.

Continuously improve learning programs based on insights, business needs, and emerging trends.

Maintain compliance with internal policies and external regulations while driving innovation in learning design and delivery.

• External Learning Insights and Innovation

Proactively monitor and analyze external market trends, emerging learning technologies, and best practices in learning and development (L&D).

Leverage industry insights to inform strategic learning initiatives, ensuring alignment with business goals and future workforce capabilities.

Build and maintain networks with external learning professionals, vendors, and thought leaders to bring innovative ideas and benchmarking into the organization.

Essential traits:

• Proven experience managing and scaling global learning programs across various domains (e.g., Early Careers, Leadership, Technical).

• Strong project management and stakeholder engagement skills.

• Expertise in adult learning principles, instructional design, and digital learning tools.

• Excellent communication, facilitation, and coaching skills.

• Comfortable working with data and presenting insights to senior stakeholders.

• Ability to navigate complexity and drive innovation in a dynamic environment.

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com

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