This position manages the following processes:
· Manage the performance of 3PL Service Providers for cost-effective, KPI-driven performance
· Coordinate with all the stakeholders (internal – SC Planning, Manufacturing, QA, CS, Sales teams, external – transport partners, Customers, 3PL teams) for proper flow of information and operational planning and processing (from GRN to dispatch)
· Define and ensure adherence to Standard Operating Procedures (SOPs) with respect to warehouse processes like Inward/GRN/Put-away/Picking/PGI & Invoicing/Inventory Hygiene, etc.
· Evaluates processes to identify opportunities to reduce cost, improve productivities
· Hands on with relevant warehousing processes like Inventory Management, receiving process, Dispatch process, manpower management, WH KPI (like GRN efficiency, manpower productivity, put-away productivity & efficiency, picking productivity & efficiency, dispatch productivity, etc.
· Should be well-versed with productivity measurement and improvement tools (fishbone, 5-Why, etc.)
· Should have fair understanding of the warehousing cost structure, including understanding of different types of cost models for 3PL warehousing
· Should be highly proficient in SAP, should be able to coach/guide users and trouble-shoot basic issues
· Responsible for managing warehouse costs as per budgets as well as submitting cost provision on time and timely payments to vendors
· Results-oriented, innovative thinker with a focus on continuous improvement & demonstrates strong analytical capabilities
· Should be able to demonstrate critical thinking, strong organizational and time management skills, ability to stake ownership to ensure accurate completion of the tasks
· Strong verbal and written communication skills to effectively interact with all levels of management and ability to function effectively as part of a team to gain cooperation of individuals across the organization
· Clear and timely communication in case of any disruptions / change in compliance guidelines / etc. to all the stakeholders
· Ability to work in a team environment and help in growth of team members by fostering a positive work environment
KEY KPIs FOR THE ROLE
- Managing Warehouse Performance as per Defined KPIs
- Warehousing Cost vs AOP
- Managing relationship with the 3PLs, transport vendors, etc.
- Process adherence & Compliance
- Overall hygiene of warehouse (Inventory/People/Shelf-Life Management, etc.)
KNOWLEDGE/EXPERIENCE/PERSON PROFILE
- Graduate/Postgraduate with specialization in handling end to end warehouse operations with ~3-4 years’ similar relevant experience
- Exposure in FMCG / Food & Beverage / Pharma / Chemicals Industry preferred
- Exposure across the spectrum of supply chain management including order and dispatch planning, applicable compliances, understanding of Exports dispatches
- Expert in MS Excel & PowerPoint with very high proficiency in SAP/ERP
- Expertise / certification related to warehousing function would be an added advantage
