Lead Salesforce Architect

Lead Salesforce Architect
About Vista Corporate Solutions
Vistaprint is the e-commerce industry leader in personalized physical and digital products, with over
23 years of legacy. We empower over 20 million global customers to make an impression - and
we're fuelled by forward-thinking and innovative technology. Vista Corporate Solutions (VCS) is a
line of business under Vistaprint serving the commercial mid-market (corporate) segment and the
small reseller segment, with a suite of solutions including ProShop and ProAdvantage:• Proshop helps companies overcome the logistical challenges of creating and ordering custom
print and promotional items across several teams while ensuring brand consistency. Our long-
term aspiration is to help larger businesses portray and grow a consistent brand image via
design and brand-management capabilities, on print and digital mediums.• ProAdvantage allows small resellers to focus on what they love most: creating, and what
matters the most to them: their business, while we take care of order fulfillment for them.
About the Team
VCS provides exciting career opportunities in a fast-moving, entrepreneurial environment that is
simplifying how companies distribute brand-consistent materials. With a start-up mentality, we
continuously test ideas and make data-driven decisions to deliver a peerless ecommerce solution for
our corporate customers. Our talented team of dedicated professionals is revolutionizing the custom
print industry with our innovative platform. Learn more about how you can contribute to our
dynamic, growing company at VistaprintCorporate.com.
About the Job
VCS is seeking a highly skilled and experienced Salesforce Architect to join our team. The ideal
candidate will design, implement, and manage CRM solutions that enhance customer relationships
and drive business growth. As a Salesforce Architect, you will work closely with various departments
to understand their needs and translate them into effective CRM strategies. You will also ensure that
the CRM system is integrated seamlessly with other business systems and processes.
The role requires a deep understanding of Salesforce platforms, data management, and customer
relationship strategies. You will be expected to stay up-to-date with the latest CRM technologies and
trends and continuously seek ways to improve our CRM capabilities. The successful candidate will
have excellent problem-solving skills, strong attention to detail, and the ability to work in a fast-
paced environment. You will also need to have strong communication skills, as you will be required
to present your ideas and solutions to both technical and non-technical stakeholders.
What you'll be doing• Design and implement Salesforce solutions to meet business requirements• Participate in CRM strategy and planning meetings• Ensure compliance with relevant regulations and standards• Ensure seamless integration of the CRM system with other business systems
• Develop and maintain Salesforce data models and architecture• Monitor and optimize CRM system performance• Stay up-to-date with the latest CRM technologies and trends• Develop and implement CRM best practices and standards• Manage CRM projects from inception to completion• Ensure data integrity and security within the CRM system• Develop and implement CRM workflows and automation• Conduct regular CRM system audits and assessments• Analyze CRM data to identify trends and opportunities• Create and maintain CRM documentation and training materials• Collaborate with various departments to understand their CRM needs• Provide regular reports and updates to senior management• Troubleshoot and resolve CRM system issues• Provide technical guidance and support to CRM users• Collaborate with VCS Trainers to support education sessions and workshops• Work with vendors and third-party providers to enhance CRM capabilities
What'll make you a Great Candidate• 5+ years of experience in Salesforce architecture, workflows, integration and implementation• Proficiency with Salesforce Lightning Design System and the Salesforce development lifecycle• Experience with CRM data modeling, reporting & analytics• Design and implementation proficiency in SQL and other database management tools• Excellent problem-solving and analytical skills, with strong attention to detail and accuracy• Ability to work in a fast-paced environment• Excellent communication and presentation skills• Knowledge of CRM best practices and standards• Strong project management skills, with ability to manage multiple projects and priorities• Ability to work independently and as part of a team• Knowledge of customer relationship strategies and practices• Experience with external vendor management
• Working knowledge of one or more of the following: Confluence, Jira, SQL, Miro, Looker• Proficiency in general web development experience with HTML5 CSS, and JavaScript• Good understanding of data security and privacy regulations• Ability to provide technical support, training & guidance to teammates and other business users
Why you'll Love working Here
Being at Vista means that you don't see work as just a building, a desk, or a manufacturing floor. You
see it as a chance to take a step forward in your career journey - and your life. We strive to give you
everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual
exposure to what's next, we're always pushing boundaries and broadening our horizons. We
embrace the chance to operate outside of our comfort zone to discover what we're capable of.
Some might call that a challenge; we just call it another great day at work.
What's in it for You (Besides the best-in-class Rewards)• An OPPORTUNITY to be a part of the e-commerce market leader in the mass customization
upload, design, and print industry.• A chance to GROW professionally building technology solutions for a largely unorganized
market.• A system that EMPOWERS each member with a high degree of trust, freedom, and autonomy.• A GLOBAL team that has some of the best minds in sales, marketing, product, user experience,
data, and engineering.• A REMOTE-FIRST operating model and impeccable work culture.
Equal Opportunity Employer
Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified
candidates will receive consideration for employment without regard to race, color, sex, national or
ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation,
gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family
structure, veteran status or any other basis protected by human rights laws or regulations. This list is
not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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