The Lead Sales & Account Management role involves managing customer relationships, driving revenue growth through renewals and upsells, and strategic account planning, while ensuring customer satisfaction and successful delivery of Sabre's technology.
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
The Sales and Account Management department at Sabre is responsible for owning customer relationships and driving long‑term commercial growth. The team acts as the primary point of contact for customers, managing day‑to‑day engagement while aligning Sabre’s solutions with the customer’s business strategy. It is accountable for revenue generation through renewals, upsell and cross‑sell opportunities, and overall account performance. Sales and Account Management also leads strategic account planning and executive business reviews. A key part of the role is coordinating with internal product, technology, and support teams to ensure successful delivery and customer satisfaction. Ultimately, the function ensures customers realize sustained value from Sabre’s technology and partnerships. The team engages in hunting new businesses and harvesting business from existing customers Experience:- Minimum 7 - 10 years work experience in GDS/Airline/Account management.
- Worked with GDS, Airline or Online Travel Agency.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously. Knowledge of Sabre product’s will be an added advantage.
- Ability to work independently as well as on cross-functional teams.
- Aware of current industry trends and new technologies.
- Own and achieve sale targets for online accounts.
- Manage effective sales pipeline on Salesforce; update periodically for better visibility.
- Accountable for assigned Accounts. Including but not limited to, Monthly business review with customer, Quarterly Business Consulting, Ownership of engaging and driving priority with product and tech teams.
- Develop sales strategies, respond to RFPs and generate proposals that meet the online team objectives.
- Communicate account forecasts to and set sales strategy with Sales Director.
- Responsible for delivering world class products and services through profitable renewal, conversion and new sale development.
- Maintain a high level of customer involvement and is responsible for establishing Sabre as the global leader in the online segment.
- Deploy prospecting strategies to gain new online customers and effectively cross-sell opportunities with other Sabre products and services.
- Focus on deploying a superior account planning and a consultative sales methodology approach in order to maintain a high level of service and increased sales penetration to existing accounts.
Commercial Management
- Prepare commercial offerings to new and existing customers during conversion and renewal opportunities.
- Regularly analyze transaction volumes and revenue streams, current status of sales prospects, revenue forecasts etc.
Account Management
- Build, develop and maintain relationships with Account decision-makers to develop opportunities
- Maintain and expand business within the accounts, visiting clients and performing product demos as required.
- Own full responsibility and accountability for clients in portfolio. Act as the link for all client needs, liaising/coordinating various departments to ensure customer support and satisfaction.
- Gather market intelligence covering competitor details, products and sales strategies.
- Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Accounts as well as of other account-specific information (trends, strategy, competitors, pricing, etc.).
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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