Lead Infrastructure Engineer

Job Description
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within Payments Technology, you will be responsible for promoting the successful delivery of complex technology projects and programs that support Market Expansion business goals across the firm. You will leverage your deep technical expertise and leadership to develop innovative solutions, manage resources and budgets, and lead high-performing teams. Your strong analytical and adaptability skills will help you navigate ambiguity and change, ensuring technology initiatives are aligned with business objectives. With advanced communication and stakeholder management abilities, you will foster productive relationships and influence decision-making to achieve impactful outcomes.
Job responsibilities

• Applies technical expertise and problem-solving methodologies to assess program performance, identify improvement areas, and implement data-driven optimizations.
• Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
• Develops and executes comprehensive project plans, including technical requirements, resource allocation, and timelines to ensure on-time delivery.
• Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plans.
• Champions the adoption of agile methodologies (e.g., Scrum, Kanban) and technical solutions, fostering a culture of continuous learning and innovation.

Required qualifications, capabilities, and skills

• Minimum 5 years of experience (or equivalent expertise) in technical program management, leading complex technology projects and programs within large organizations.
• Extensive experience in financial services technology or a similar industry where technology is central to business operations.
• Advanced stakeholder management skills, with a proven ability to build productive relationships and influence decision-making across cross-functional teams and clients.
• Exceptional communication and presentation skills, with the ability to engage both business and technical audiences.
• Strong team collaboration skills, with a track record of developing meaningful relationships to achieve shared goals.
• Experience working in globally distributed teams across multiple time zones, and building effective partnerships with key business stakeholders and development teams.
• Knowledge of one or more areas of infrastructure such as hardware, networking terminology, databases, storage, deployment practices, integration, automation, scaling, resilience, private and public cloud.

Preferred qualifications, capabilities, and skills

• Experience managing projects with complex regulatory requirements.
• Experience managing infrastructure or data center implementation projects.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.