We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Lead Director, Product Standards Management provides strategic leadership to a team of approximately seven colleagues responsible for enterprise‑wide product standards, compliance oversight, and execution of complex cross‑functional initiatives. The role ensures that Commercial Product offerings align with regulatory requirements, organizational standards, competitive positioning, and operational feasibility.
This leader cultivates a high‑performing culture, develops future talent, and serves as a trusted advisor to senior and executive leadership. The Lead Director drives operational excellence, establishes governance frameworks, anticipates risk, and ensures consistency and quality across Product Standards functions.
Primary Responsibilities:
Strategic Leadership & Vision
Set strategic direction for Product Standards, ensuring alignment with enterprise objectives and Commercial Product goals.
Translate complex regulatory, policy, and market insights into actionable product standards and operational guidance.
Serve as a subject‑matter expert and advisor to senior leaders on product compliance, risk, and strategy.
People Leadership & Talent Development
Lead and develop a team of seven professionals, driving a culture of accountability, high performance, growth, and engagement.
Provide coaching, mentorship, and development planning that strengthens organizational capability and builds future leaders.
Program & Standards Governance
Oversee large‑scale, enterprise initiatives focused on product standards, regulatory alignment, and compliance execution.
Lead or oversee governance forums, regulatory review processes, cross‑functional consultation, and enterprise standard‑setting.
Ensure consistent implementation of standards across teams, functions, and market segments.
Operational Excellence & Risk Management
Establish, standardize, and continuously improve processes that enhance consistency, scalability, and compliance.
Anticipate operational, regulatory, and cross‑functional risks; design and implement mitigation strategies.
Partner with Product, Compliance, Legal, Actuarial, and Operational leadership to ensure end‑to‑end alignment.
Cross‑Functional Partnership & Communication
Synthesize complex information from regulatory, market, and legislative sources and communicate implications clearly.
Deliver high‑impact presentations and recommendations to senior and executive stakeholders.
Align product standards and compliance strategies across stakeholders and business units.
Required Qualifications:
8+ years of experience in product, benefit configuration, compliance, legislation, or related discipline.
Deep understanding of healthcare products, benefits, regulatory policy, and industry dynamics.
Proven experience leading complex cross‑functional projects and initiatives.
Demonstrated leadership experience developing people, coaching teams, and building high‑performing cultures.
Advanced strategic thinking with the ability to interpret legislation, assess business impact, and guide compliant decisions.
Strong executive communication and influencing skills; ability to translate complex information for senior leaders.
High proficiency in data analysis, desktop tools, and structured problem‑solving.
Preferred Qualifications:
Experience leading organizational change and continuous improvement initiatives.
Track record of developing talent pipelines and building leadership capability.
Experience in governance forums, regulatory review, or enterprise standard‑setting within a regulated environment.
Ability to identify multi‑level risks and cross‑functional dependencies and design scalable mitigation strategies.
Education:
bachelor’s degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 02/13/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
