Lead Business Analyst KYC Intake Orchestration

Job Description
You are a strategic thinker passionate about driving solutions in Business Analysis. You have found the right team
As a Lead Business Analyst in our KYC Intake Orchestration team, you will be instrumental in defining the product vision and promoting the implementation of key features to enhance our onboarding automation processes. We seek a proactive, strategic thinker who excels in ambiguous environments and possesses strong product management, analytical, and communication skills.
Job responsibilities:

• Collaborate with the Area Product Owner to design and lead the development of essential product features.
• Provide solution-oriented support across multiple projects, working with cross-functional teams in Product Management, Compliance, Controls, Operations, and Engineering.
• Garner an in-depth understanding of client and stakeholder needs and translate them into clear and actionable business requirements.
• Translate business requirements and develop solutions that inform test plans using appropriate processes and technology.
• Utilize analytics and stakeholder feedback to drive continuous improvement in customer onboarding experiences.
• Communicate effectively with stakeholders on feature status, risks, and dependencies, ensuring alignment with strategic objectives.
• Leverage subject matter expertise in driving conversations and/or influencing decisions with Business, Technology and functional partners.

Required qualifications, capabilities and skills:

• 8+ years of Product Management/Delivery or Business Analysis roles within banking/finance
• Familiarity with software development methodologies, especially Agile
• Understanding of programming skills like MFEs, APIs, JSON, Micro services, Kafka, Postman, etc. Knowledge of UX design and modeling.
• Advanced proficiency in Microsoft Office and other applications (Excel, Word, Visio, PowerPoint, Lucid).
• Experience with global projects and facilitation of workshops.
• Strong analytical and critical thinking skills with a passion for creative problem-solving. Excellent verbal and written communications skills that can be consumed at all seniority levels
• Ability to influence and build consensus among diverse stakeholders without positional authority. Proactive, adaptable and entrepreneurial mindset.
• Ability to balance strategic objectives with tactical choices for sustained progress.
• Open to sharing ideas and knowledge, with a collaborative team spirit.
• Ability to shift from high-level strategy to detailed execution.

Preferred qualifications, capabilities and skills:

• Subject matter expertise in KYC, AML, and Client Reference Data is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.