Lead Associate - Operations

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job DescriptionSpecial Skills:AP Background, Good Communication skills, Hands-on experience Microsoft Office to include Word, Excel and exposure in SAP, Query handlingKey roles • Interact with users via email, phone, and chat. Voice element is important. • English proficiency level: C1 • Represent Customer at the initial point of contact with important and strategic users.

QualificationsCommerce Graduate and above