dentsu

Lead Analyst

Reposted 6 Hours Ago

Be an Early Applicant

In-Office

Park Road, Andheri, Mumbai Suburban, Maharashtra

Mid level

In-Office

Park Road, Andheri, Mumbai Suburban, Maharashtra

Mid level

Lead and manage analytics for research and surveys, implement strategies by leadership, handle client communications, and improve business processes.

The summary above was generated by AI

The purpose of this role is to lead and manage Research and Survey Analytics customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.

Job Description:

Key responsibilities:
Contribute towards developing the business strategy of the service line/function. Builds, runs, reviews and improves processes and systems to ensure business objectives are met / surpassed. Actions and implements various strategic initiatives such as quality improvement/measurement, automation etc.
Develop and proactively review and tune the team structure to meet / exceed business objectives
Ensures current service offerings are continuously upgraded with innovative solutions that are market oriented and enable the function to continuously climb the value chain. Stays abreast of relevant competitor information and share it with the corporate planning team and other teams as applicable
Undertakes necessary preparation for client reviews or support the Functional head in preparation for client reviews. Is proactive and systematic to avoid client escalations / issues and promptly resolve and/or appropriately channel any escalations. Leads or assists in developing proposals, requisite services or solutions to increase business from existing clients in conjunction with the account manager. Maintains sustainable and trustworthy relations in the client organisation
Develops and coaches team members.

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Similar Jobs

CrowdStrike

Regional Sales Manager

14 Hours Ago

Remote or Hybrid

MH, IND

Mid level

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity

Responsible for driving business opportunities within mid-market clients, maintaining relationships, forecasting sales, and collaborating with internal teams to succeed in sales quotas.

Top Skills: Business DevelopmentCybersecurity SolutionsSales Process

CrowdStrike

Sr. Tools Engineer/Collaboration Services/Google Workspace/Slack (Remote, IND)

Yesterday

Remote or Hybrid

MH, IND

Senior level

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity

The Collaboration Tool Engineer is responsible for administering, securing, and optimizing multiple collaboration platforms, ensuring compliance and integration, while enhancing user experience across the organization.

Top Skills: AsanaBoxDropboxKalturaMiroNextup.AiPowershellPythonRest ApisSmartsheetSso/Saml

Sutherland

Associate Helpdesk

10 Hours Ago

In-Office or Remote

Junior

Artificial Intelligence • Analytics

The Associate Helpdesk role involves providing L1 desktop support, including hardware and software troubleshooting, asset management, and ticket logging for end users at Sutherland.

Top Skills: AdobeAnti-Virus SoftwareLogmeinOffice 365Open OfficePrint ServersTechnologies For Data Backup And RestorationWindows 10Windows 11

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.