KYC Operations Analyst

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5+ years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process in a KYC, AML, or compliance role within the financial services industry (banking, investment management, FinTech
• Certifications (Preferred): ACAMS or equivalent certification is a plus.

Education:

• Bachelor's degree/University degree or equivalent experience

• Client Due Diligence: Conduct thorough KYC checks and enhanced due diligence (EDD) on new and existing clients across various client segments
• Documentation Review: Verify the authenticity and completeness of client identification documents, corporate registration documents, beneficial ownership structures, and other supporting evidence.
• Risk Assessment: Assess client risk profiles based on established policies and procedures, identifying potential red flags, politically exposed persons (PEPs), and adverse media.
• Screening: Perform sanction, PEP, and adverse media screenings using designated tools and escalate potential matches for further investigation.
• Compliance Adherence: Ensure all KYC activities comply with Global, internal policies, local regulations.
• Query Resolution: Liaise with relationship managers, case managers to clarify discrepancies.
• Case Management: Manage a pipeline of KYC cases, ensuring timely completion and escalation of complex issues.
• Process Improvement: Contribute to the continuous improvement of KYC processes and procedures.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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