Supports Citi’s internal KYC program by preparing, maintaining, validating, and approving customer records and CIP documentation. Partners with Relationship Management and Compliance teams, gathers information from internal and regulatory sources, ensures local and global requirements are met, tracks workflow progress, maintains the BSU tool, and escalates control or risk issues. The role applies analytical judgment and supports accurate, timely, and compliant operational delivery.
The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
- Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
- Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
- Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
- Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
- Maintain BSU tool
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Independently apply judgement in managing day-to-day responsibilities, including assessing complex situations, resolving issues, and determining appropriate courses of action. Will be responsible for decisions and outcomes within area of responsibility, leveraging professional expertise and analytical thinking to address challenges and ensure delivery of work to defined quality and performance expectations.
- Support effective functioning of the business area by ensuring that administrative processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, responding to operational requirements to ensure continuity, quality, and timely delivery of work.
- Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Will exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
Qualifications:
- Previous relevant experience preferred
Education:
- Bachelor's degree/University degree or equivalent experience
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Business KYC------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Supports Citi’s internal Know Your Client program by preparing, maintaining, validating, and approving KYC records and Customer Identification Program documentation. Partners with Relationship Management and Compliance teams, gathers information from internal and external sources, applies local regulatory and global standards, tracks workflow progress, maintains KYC tools, assesses risk, escalates control issues, and ensures accurate, timely operational delivery.
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Supports Citi’s internal KYC program by preparing, maintaining, validating, and approving Know Your Client records and Customer Identification Program documentation. Partners with Relationship Management and Compliance teams, gathers information from internal and external sources, ensures adherence to regulatory and business standards, tracks workflow progress, maintains the BSU tool, assesses risk, escalates control issues, and delivers accurate, timely operational outputs.
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