Manage and grow strategic enterprise accounts by building CXO-level relationships, driving upsell/cross-sell, leading QBRs, creating ROI-backed expansion proposals, negotiating renewals, and turning customers into advocates.
We’re looking for an Enterprise Key Account Manager who can farm, expand, and strengthen high-value accounts through consultative, insight-led engagement.
What you’ll own:
Build strong relationships with CXOs, Finance Heads, and enterprise stakeholders
Understand client workflows and position FinKraft as a strategic partner
Drive upsell and cross-sell through value-led conversations
Create business cases, ROI narratives, and expansion proposals
Lead Quarterly Business Reviews (QBRs) with data-backed insights
Manage renewals, negotiations, and long-term account growth
Turn satisfied customers into advocates and referral partners
Requirements
4+ years in Enterprise Account Management / Customer Success (SaaS / Fintech)
Strong exposure to finance, GST, compliance, invoicing, or ERP ecosystems
Proven ability to grow accounts through consultative selling
Strong executive presence — comfortable with CFOs and finance teams
Data-driven mindset with experience building ROI and impact narratives
Experience managing complex, multi-stakeholder enterprise accounts
Benefits
Own and grow strategic enterprise relationships
High visibility role with direct leadership interaction
Real impact on revenue growth and customer advocacy
Fast-growing SaaS environment with strong product-market fit
Finkraft Mumbai, Maharashtra, IND Office
Mumbai, Maharashtra, India, 400016
Similar Jobs
Healthtech
Manage and grow strategic bioprocessing and life sciences accounts by driving market share, developing tailored solutions, leading negotiations, collaborating with technical teams, and using CRM (Salesforce) for forecasting and reporting to meet sales targets.
Top Skills:
Salesforce
Fintech • Payments • Software • Financial Services
Drive offline growth for Oil & Gas merchants by executing distribution and EDC sales strategies, building and training a sales team, managing merchant acquisition and accounts, and ensuring high customer satisfaction to meet sales targets.
Fintech • Payments • Software • Financial Services
Lead growth of Paytm's Oil & Gas offline transactions by managing client programs, driving sales and distribution, hiring and training sales teams, defining sales processes, educating merchants on EDC devices, and ensuring customer satisfaction while meeting sales targets.
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
