2COMS Consulting Pvt. Ltd. Jobs

IT Product Manager AMS //Mumbai // 5-8 Yrs

2COMS Consulting Pvt. Ltd.

IT Product Manager AMS //Mumbai // 5-8 Yrs

Reposted 26 Days Ago

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In-Office

Mumbai, Maharashtra, IND

Senior level

In-Office

Mumbai, Maharashtra, IND

Senior level

Manage business applications and IT products, ensuring smooth operations, enhancements, provider performance, issue escalation, service budgets, invoicing, compliance, documentation, and vulnerability remediation. Advise business and IT stakeholders, coordinate global service processes, and support transition projects and service improvements.

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About the client:

Join the Mumbai-based technology hub of a global insurance powerhouse, where innovation meets the stability of a leading international group. This captive IT organization serves as a critical engine for the group’s worldwide digital transformation, leveraging a startup-inspired mindset to build complex, customer-centric insurance solutions. We are currently facilitating the search for high-caliber talent to join this inclusive, performance-driven environment that offers structured career roadmaps, bespoke professional development, and the opportunity to impact a global value chain.

Designation : IT Product Manager AMS

Location: Hiranandani Garden, Powai, Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

Role Description:

Supporting smooth application operation and development of small enhancements for multiple applications
Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups
Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility
Escalation management regarding tickets or general issues, set up alignment calls with customers
Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing
Advising business departments or IT colleagues on service offerings
Collaborating in transition projects and in the further development of the service in general
Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation
Ensuring compliance based on internal and external regulations

Requirements

Required Skills and Tools :

University degree in IT or business information management or equivalent qualification
Sound IT software development and cloud infrastructure experience as well as quality and result orientation
Basic Experience in managing external service providers ideally in an offshore model
Ability to think in a global meta-organizational as well as networked manner
Talent in capture things quickly as well as structure and orchestrate topics
Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly
Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
Confidence, assertiveness and strong commitment
Fluent command of Business English
“Cultural awareness”

Benefits

Job Location: Hiranandani Garden,Powai,Mumbai

Only candidates currently residing in Mumbai or those willing to relocate to Mumbai should apply.

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