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Pave Bank

IT Operations Specialist

Posted 7 Hours Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in Tbilisi
Junior
Remote or Hybrid
Hiring Remotely in Tbilisi
Junior
Manage day-to-day IT operations for the Tbilisi office, including procurement, account setup and offboarding, hardware maintenance, asset and license inventory, and first-line employee support. Escalate vendor issues and coordinate with Security to ensure processes meet banking standards.
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About Us

Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.

About the Role

You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.

Key Responsibilities
  • Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.

  • Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.

  • Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.

  • Keep an up-to-date inventory of IT assets and licenses.

  • Provide first-line IT support to colleagues and escalate issues to vendors when needed.

  • Work with Security and other teams to make sure IT processes follow banking standards.

Requirements
  • At least 2 years of experience in IT operations, IT support, or a similar role.

  • Fluent English, written and spoken. This is a must.

  • Fluent English, written and spoken. This is a must.

  • Hands-on experience with hardware setup, maintenance, and troubleshooting.

  • Experience with user account and access management.

  • Organized, reliable, and able to manage several requests at once.

Nice to Have
  • Experience in a bank or another financial institution.

  • Familiarity with IT security practices in a regulated environment.

Working Conditions
  • Full-time position, working from our Tbilisi office.

  • This role requires full commitment: candidates must not hold another job alongside this position.

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