Institutional Credit Management (ICM) Product Developer - Artificial Intelligence (AI), Assistant Vice President

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact on where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Institutional Credit Management (ICM) Product Developer - Artificial Intelligence (AI) - Hybrid (Internal Job Title: Product Developer - C12) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Junior Product Manager will join the mission to transform how Citi manages Wholesale Credit Risk (WCR), utilizing Emerging Technologies, among others Generative and traditional AI.

Institutional Credit Management (ICM) was formed to transform the way Citi manages the extension of wholesale credit to institutional clients. ICM is a global group focused on re-imaging credit control process, policies, and technology to manage the wholesale lending process end to end. Within ICM we are responsible for building a comprehensive platform that will create a user centric experience that meets the needs across differing business lines, regions, and regulatory demands.

With the new Emerging technologies available in current market key responsibility of ICM Product Manager is to manage current use cases and capabilities which utilizes these new technologies within current platforms and processes.

If you are an individual who takes ownership, strives for client and operational excellence, and learns from different perspectives to surpass stakeholder expectations, then this is a unique leadership opportunity for you. This role will work in collaboration with cross-functional and cross-business stakeholders throughout the lifecycle of the initiative. To be successful in this role, the candidate will have previously worked in an agile focused development organization, with experience driving technology change in an iterative manner.  The candidate will be a seasoned user experience design professional who can partner with technology to transform WCR activities in scope for ICM.  

In this role, you’re expected to perform:

Credit Risk Activities in Scope for Transformation:

• Originations & Amendments – Transformation of the deal management lifecycle from prospecting through underwriting, credit administration, and booking operations.
• Periodic Assessment and Client Monitoring – Transformation of the credit review processes including Annual Reviews and Problem credit management
• Portfolio Limit Setting and Management – Transformation of how Citi Manages Limits across Lending and Counter Party Credit products, including implementation of a comprehensive monitoring structure.
• Client Management and Servicing – Transformation of how our clients interact with Citi to execute on their business operation needs, including statements, draws, etc.
• Core Services – Transformation of the underlying foundation, data, and functional services that support the above business activities (e.g. Financial Spreading, Collateral Management, Covenant Monitoring, etc.)

Key Responsibilities:

• Support digital transformation by re-engineering operational business processes through process visualization and documentation exercises.
• Challenge current state to design a target state that drives controls, efficiency, and a better user experience.
• Utilize modern Emerging technologies for simplification, automation, quality control leading to improvement in Efficiency of internal processes and systems.
• Lead and manage ongoing Generative and traditional AI products and projects to their full delivery to stakeholders.
• Lead end users through training, user testing and desktop procedure updates.
• Participate in design workshops that enable collaboration and conceptual solutions, while serving diverse personas
• Translate requirements into detailed user stories that can be leveraged to drive software development.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree in business or equivalent or technology related field
• 5-8 years of relevant experience
• Experience in executing technology change, either as an end user, product manager, or business analyst
• Knowledge about Generative AI and Traditional AI. Key features, strong and weak points of these technologies and Experience with their implementation in existing processes.
• Familiarity with the different software development methodologies and project management concepts for managing change in technology (e.g., requirements creation, feature identification, and user story writing)
• Familiarity in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending
• Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mock Ups, etc.)
• Track record of working across multiple stakeholders and collaborating with various technology partners
• Basic knowledge of programming in Python is advantage

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com

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