Generate and qualify inbound and outbound leads for IT, cloud, SaaS, and cybersecurity solutions. Conduct discovery calls, prepare proposals and quotations, manage CRM records, and pursue renewals, upsells, and cross-sells. Collaborate with marketing, product, technical support, and customer success teams while meeting monthly and quarterly targets. The role requires consultative communication, disciplined follow-up, technical curiosity, and experience with B2B inside sales or lead generation.
Posting Title: Inside Sales
Industry: Sales - Marketing
Salary: ₹3L - 4L
Work Experience:1-3 years
Location: Andheri West, Mumbai
Employment Type: Full-time
Office Timing: 11:00 AM – 8:00 PM
Contact Recruiter: +91‑8657475373
Summary
We are seeking a dynamic and results-driven Inside Sales professional to join our growing sales team in the IT and cloud services domain. This role is pivotal in driving new business growth by generating qualified leads, managing inbound and outbound sales activities, and nurturing prospects through the sales funnel. The ideal candidate will be adept at leveraging multiple channels—including cold calling, email outreach, LinkedIn engagement, marketing campaigns, and partner referrals—to identify and convert opportunities in the SaaS, cloud computing, cybersecurity, and IT services space. You will play a key role in supporting customer acquisition, renewals, upsells, and cross-sells while collaborating closely with marketing, product, and customer success teams. With a strong focus on discipline, follow-up, and performance, this role offers a high-impact opportunity to contribute directly to revenue growth in a fast-paced, tech-forward environment. Success in this position requires a blend of technical curiosity, sales acumen, and a proactive mindset to consistently meet and exceed monthly and quarterly targets.
Responsibilities
- Generate new business leads through strategic use of outbound calls, personalized email campaigns, LinkedIn outreach, database research, and partner referrals.
- Manage and prioritize inbound leads from marketing campaigns, events, and website inquiries with timely follow-ups and qualification.
- Conduct discovery calls and initial consultations to assess customer needs and match them with appropriate IT, cloud, SaaS, or cybersecurity solutions.
- Prepare and deliver basic sales proposals, quotations, and documentation tailored to prospect requirements.
- Collaborate with marketing to align lead generation efforts with campaign goals and ensure consistent follow-up on campaign-driven leads.
- Identify and pursue renewal, upsell, and cross-sell opportunities with existing customers to maximize customer lifetime value.
- Maintain accurate and up-to-date records in the CRM system, including activity logs, lead status, and deal progression.
- Coordinate with internal teams (product, technical support, customer success) to ensure seamless handoffs and customer satisfaction.
- Achieve and exceed monthly and quarterly sales targets for lead generation, meetings booked, and closed deals.
- Stay current on product offerings, market trends, and competitive landscape in IT, cloud, SaaS, and cybersecurity services.
Requirements
Requirements
- 1–3 years of proven experience in inside sales, B2B sales, or lead generation within the IT, SaaS, cloud, or cybersecurity industries.
- Demonstrated success in generating new business leads through cold calling, email outreach, LinkedIn, and digital campaigns.
- Strong understanding of IT services, including cloud computing (IaaS, PaaS, SaaS), Microsoft 365, cybersecurity, data backup, and hosting solutions.
- Experience in handling inbound and outbound sales processes with a disciplined follow-up approach.
- Ability to prepare and present basic sales proposals, quotes, and documentation.
- Proficient in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Outlook, PowerPoint).
- Excellent communication, interpersonal, and customer handling skills with a consultative sales mindset.
- Self-motivated, goal-oriented, and capable of thriving in a fast-paced, performance-driven environment.
- Basic technical aptitude and willingness to learn about cloud and IT infrastructure concepts.
- Proven ability to meet and exceed monthly and quarterly sales targets.
Benefits
Xcellhost Cloud Services Pvt Ltd Mumbai, Maharashtra, IND Office
Mumbai, India
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