Manages and supports enterprise data center infrastructure, including VMware virtualization, networking, firewalls, servers, storage, backups, and monitoring. Performs troubleshooting, root cause analysis, patching, upgrades, security and change-management activities, documentation, disaster recovery exercises, and L2/L3 incident support. Coordinates with vendors, participates in maintenance and rotational on-call shifts, and helps maintain high availability, performance, and security of mission-critical systems.
We are looking for a skilled Infrastructure & Data Center Engineer with retail industry experience to manage and support enterprise IT infrastructure, including data centre operations, virtualization, networking, firewalls, and server infrastructure. The ideal candidate should possess strong troubleshooting skills and hands-on experience in maintaining high availability, security, and performance of mission-critical IT systems.
RequirementsKey Responsibilities
- Manage and maintain Data Center infrastructure, ensuring high availability and optimal performance.
- Administer VMware virtualization environments, including provisioning, configuration, monitoring, and maintenance of virtual machines.
- Configure, manage, and troubleshoot enterprise network infrastructure, including Layer 2/Layer 3 switches and routers.
- Administer and support enterprise firewalls, implementing security policies, VPNs, NAT, ACLs, and access controls.
- Monitor infrastructure health using enterprise monitoring tools and proactively resolve performance issues.
- Perform root cause analysis (RCA) for infrastructure incidents and implement preventive measures.
- Support server hardware, storage, and backup infrastructure.
- Perform installation, configuration, upgrades, and patch management of infrastructure components.
- Coordinate with OEMs and third-party vendors for hardware replacement and issue resolution.
- Ensure adherence to IT security standards, change management, and operational procedures.
- Maintain technical documentation, network diagrams, asset inventory, and SOPs.
- Participate in disaster recovery (DR) drills, backup validation, and business continuity activities.
- Provide L2/L3 technical support for infrastructure-related incidents and service requests.
- Participate in planned maintenance activities and after-hours support when required.
- Strong analytical and troubleshooting skills.
- Experience in working with retail industry
- Experience working in enterprise Data Center environments.
- Good understanding of ITIL Incident, Change, and Problem Management.
- Ability to perform root cause analysis and documentation.
- Excellent communication and stakeholder management skills.
- Ability to work under pressure and handle critical incidents.
- Strong customer service orientation.
- Willingness to work in rotational shifts and provide on-call support.
- VMware VCP
- Cisco CCNA / CCNP
- Forty-nine NSE
- Palo Alto PCNSA/PCNSE
- Microsoft Certified: Windows Server Administrator
- ITIL Foundation
- Azure Administrator Associate (Preferred)
Benefits
- Health insurance coverage for Father, Mother, Self, Spouse, and Kids.
- Long-term benefit savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
Similar Jobs
Healthtech • Logistics • Pharmaceutical
Leads architecture, automation, security, and administration of hybrid infrastructure across Linux, Windows, Kubernetes, Terraform, Azure, networking, and container platforms. Owns vulnerability remediation, patch management, incident response, cloud governance, and infrastructure standards. Mentors engineers, drives architectural decisions, partners with security and DevOps teams, and leads critical infrastructure initiatives from design through execution.
Top Skills:
Azure DevopsCentosDmzElkFirewallsForward ProxiesGitlab CiGitopsGrafanaHarborJava JdkJenkinsKubernetesLinuxAzurePrometheusPythonReverse ProxiesRhelTerraformUbuntuVMwareWindows Server
AdTech • Marketing Tech
Owns the architecture, evolution, security, and governance of cloud platforms across multiple client environments. Designs cloud foundations, infrastructure-as-code standards, resilience and disaster recovery strategies, security guardrails, and operational patterns. Provides technical leadership during critical incidents, supports architecture reviews and client escalations, and contributes to change governance, SLA design, audit readiness, and pre-sales activities. The role requires multi-cloud expertise, strong stakeholder communication, and experience with managed services and enterprise platforms.
Top Skills:
ArmAWSAzureAzure DevopsBashBicepCi/CdDnsDockerFirewallsGCPGithub ActionsInfrastructure As CodeKubernetesLinuxLoad BalancersMonitoringObservabilityPowershellPythonTerraformVnetVpcVpnWindows Server
AdTech • Marketing Tech • Software
Owns the architecture, evolution, security, resilience, and governance of multi-client cloud platforms. Designs cloud foundations, infrastructure-as-code practices, guardrails, disaster recovery, and operational standards. Provides technical leadership during critical incidents, advises Cloud Operations, supports architecture reviews and client escalations, and contributes to change governance, SLA design, audit readiness, and pre-sales. Requires extensive cloud architecture, security, compliance, automation, networking, Kubernetes, incident management, and stakeholder engagement experience.
Top Skills:
ArmAWSAzureAzure DevopsBashBicepCi/CdContainersDnsFirewallsGCPGithub ActionsInfrastructure As CodeItilItsmKubernetesLinuxLoad BalancersMonitoringObservabilityPowershellPythonTerraformVnetVpcVpnWindows Server
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
