India - Sr. Executive CLS Operations (Internal Only)

 Who we are?

At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors and naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Duties and Responsibilities:

• Ensure to take all decisions affecting the day-to-day operations and co-ordination of work within their co-employees to complete set task.
• Provides smooth and efficient flow of work within a team.
• Ensure all emails are attended within defined KPI and Process
• Upon receipt of PDA/CE or DA Query on email, ensure to attend & resolve at the earliest.
• Assist new joiners in training and job shadowing.
• Ensure to coordinate with team for maintaining important data base.
• Highlight any issues arising from day-to-day operations and escalate to Team Leader / Line Manager as required.
• In case of any urgent requirement from the principal alert the performing offices and inform the Line Manager.
• Accountable for ensuring that an appropriate assessment of Health, Safety, Security and Environment (HSSE) risk is included as part of work planning.
• Accountable for implementation and monitoring of actions to mitigate risk and enhance controls within area of responsibility to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder.
• Ensure full compliance with and implementation of, the ISS HSSE Management System.
• Ensure that appropriate resources are allocated to control HSSE risk.
• Accountable for ensuring that clear, appropriate, and timely communication channels are put in place to report and manage HSSE risk.
• Ensure sales leads/data are input into salesforce.
• The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.

Inchcape Systems

• Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
• Ensure team are accurately inputting operational and commercial information into Inchcape systems in a timely manner.

Teamwork

• To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
• To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
• To work with all colleagues in a friendly, business focused, proactive and cooperative manner.

Person Specification

Core

• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Must have basic knowledge of shipping.
• Customer focus

• Ethics and Integrity
• Organisational Commitment
• Health & Safety Compliance

Key

• Good communication skills: Verbal & Written.
• Strategic Planning
• Good motivational skills
• Honest, transparent, and trustworthy
• Proactive, dynamic, and innovative
• Culturally aware and diplomatic

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