India Custody Product Head

Posted 12 Days Ago
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Mumbai, Maharashtra
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Product head for Direct Custody in India is responsible for all aspects of the Direct Custody business, ensuring exceptional service delivery, compliance with regulations, and healthy commercial outcomes. Key responsibilities include owning the product P+L, leading product strategy, collaborating with stakeholders, maintaining client relationships, and driving innovative market information delivery. The role also involves managing risk, compliance, and ensuring client satisfaction through tangible solutions.
Summary Generated by Built In

Job Description
JPM in India provides services to the very top tier asset gatherers and asset managers globally and is one of the largest sub-custodians in the market, generating in excess of USD100 million in revenue for the firm.
Job summary
As an India Custody Product Head within JPM, you will have the responsibility for all aspects of the Direct Custody business to ensure that the service delivered is exceptional, keeping pace with client expectations, market regulations, JPM policies and ensuring healthy and disciplined commercials.
Job responsibilities

  • Have full ownership of the product P+L with the appropriate understanding and decision making regarding all significant drivers, risks and opportunities.
  • Lead, develop and execute the product strategy in line with the overall global strategic direction of the custody product
  • Collaborate and partner with relevant LOB's and stakeholders (onshore and globally) to ensure their understanding and support for the India Custody Product.
  • Cultivate an exceptional relationship with Regulators and infrastructures that helps support our clients in an evolving marketplace
  • Ensure all clients are fully satisfied with the JPM service through responsible relationship management and client engagement.
  • Plan and deliver a co-ordinated program of innovative market information that is delivered to clients efficiently and in a variety of formats
  • Coordinate across Operations, Service and Technology to ensure an agenda for product development is delivered in line with the overall strategy YOY.
  • Partner with Compliance to ensure the product operates within the parameters of the regulatory environment while maintain our commitments on service. Ensure a focus on Risk and Controls across the complete business. Where issues are identified they are to be escalated and managed effectively with transparency.
  • Plan, develop and deliver solutions that deliver tangible benefits to end customers of JPM.
  • Provide full support to the end-to-end sales process
  • Be a principled leader in aspects of culture and conduct.


Required qualifications, capabilities, and skills

  • Minimum of 10 years custody experience in the India equity and fixed income markets with detailed knowledge of the market participants, local regulations, product nuances, client requirements and market practice, all of which can be practically demonstrated through existing relationships, past experience and previous achievements.
  • Strong record on ability to deliver and manage change.
  • Exceptional communication and presentation skills with a capability to deliver concise clear messages.
  • Proven ability to manage teams both as their direct manager but also across support areas as part of overall delivery of objectives.
  • A good understanding of the regulatory environment, its evolution and ongoing impact on the custody product.


Preferred qualifications, capabilities, and skills

  • Will be a confident and driven character who has an ability to deal with people and teams at all levels and can manage to enlist their support for key initiatives.
  • The nature of the business means it is essential that they can cover a variety of activities over a period of time and ensure that focus is prioritised appropriately
  • A key differentiator for the product is local market expertise and the individual needs to be established as a significant market participant with a clear responsibility to represent our clients in market discussions / topics / seminars / consultations. In addition these developments need to be communicated to clients in a way that ensures they remain interesting and topical.
  • A keen understanding of the competitive environment should ensure the individual can clearly assess the J P Morgan product and its relative position Vs other service providers in the market
  • The Direct Custody Product is always at the core of a number of services, including Global Custody, FX, Funds Administration, Cash Management and it is essential that the individual will ensure over a period of time that they develop an acute understanding of the links with these other areas and the relationship they have with Direct Custody.
  • A strong preference for any candidate who (in addition to the above) has had experience in other securities markets


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

The Company
Mumbai, Maharashtra
289,097 Employees
Hybrid Workplace

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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