IM - Ops -Mumbai

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the Financial Services sector. We are passionate about helping our clients succeed in an ever-changing industry. 
We are:

• Experts in capital markets, banking and payments, insurance and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Resilience etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

ROLE DESCRIPTION

We are looking to recruit Operational Resilience, Third Party Risk and Cyber Resilience candidates across different seniority levels into our growing Financial Crime, Risk, Regulation and Finance capability.

Successful candidates will be involved in supporting clients to meet their operational resilience, third party risk and cyber resilience requirements across multiple locations and regulations, such as PRA and DORA. You will be involved in assessing resilience across operational and technical landscapes, analysing third-party exposure, reviewing third-party and cyber resilience strategies and capabilities to understand where vulnerabilities exist. You will contribute to providing solutions and support the implementation of changes, risk monitoring and MI, risk and control frameworks and tooling as required to close control gaps and meet regulatory requirements.

Our clients are predominantly within Financial Services and look for support in delivering solutions to improve their operational resilience. The type of projects we cover are:

• ITOL & IBS assessment & calibration
• Process and control mapping
• Implementation of operational, third-party risk and cyber resilience controls
• Scenario design and testing
• Governance model design & implementation
• Operational resilience and third party risk management embedding
• KRI monitoring and risk and resilience reporting
• Governance Framework design & Implementation
• 3rd Party engagement model review
• Supplier Chain Identification & Assessment
• Vendor Risk Assessment & Review
• Vendor Risk Mitigation & Remediation
• Risk Monitoring Dashboards
• Design and delivery of training
• Implementation of Controls & Tooling
• Cyber Posture Assessment & Risk Management
• Responding to Regulatory Change, including gap analysis, benchmarking and solution design and implementation
• Security Design & implementation
• Cloud Security Assessment & Implementation

SKILLS AND EXPERTISE

• Good knowledge and practical experience of operational resilience, third party risk and cyber risk and regulatory requirements, including practical experience of testing controls and designing and implementing remedial actions.
• Demonstrate an understanding and experience of advising on and implementing changes to support gaps in operational, third-party and cyber resilience risk and control frameworks, scenario testing and reporting.
• Define and implement risk management frameworks and supporting process improvements, including management reporting, and track benefit realisation
• Facilitate stakeholder conversations and deep dives between different departments within organisations and across lines of defence
• Evaluation of regulatory changes and potential impact on the client
• Experience of working within or driving multiple, diverse and complex client programmes' and having accountability for managing deliverables and/or resources/teams

• Self-starter and strong team player.
• Strong interpersonal & written communication skills.
• Strong problem-solving skills and an analytical mind-set.
• Demonstrable expertise in building and leveraging relationships.
• The ability to present to a wide range of stakeholders.

Other Expectations

• You will also be encouraged to support Capco in client account planning, business development and relationship building / networking within the Capco. This may include contributions to Capco’s thought leadership.
• To balance client delivery with supporting development of new client opportunities or market propositions and proactive sales efforts.

For senior level candidates

• Mentor and coach other members of the team.
• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing propositions, and develop new ones.
• People management, building a team of consultants with the right mix of grades, skills and experience to support client opportunities and projected growth.
• Develop, drive and convert a pipeline of opportunities and lead on RFP responses.
• Fulfil a key role in account and proposition development within Market Domains and Key Client Accounts, assisting senior management to increase revenue.
• Formulate propositions and solutions that meet client requirements in addition to managing and directing pursuit activity.
• Strong bid management abilities, with a proven ability to mentor and train Consultants.
• Drive thought leadership and client campaigns
• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest financial services firms in the world, addressing our clients’ biggest challenges.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement