The Hyperion L2 Support Lead is responsible for supporting Hyperion applications in an on-prem environment, proactively monitoring applications, handling user queries, performing bug-fixes, and scripting. They will work across production and non-production environments and may need to operate in rotational shifts.
Hyperion L2 Support Lead1
- 10 years of experience as Hyperion L2 & L3 Support in On-prem environment
- Must have Skills-
- Hyperion L2 Support and Development tasks for on-prem components like ESSBASE, Planning, FDMEE, HFM, DRM.
- Proactive monitoring of all the applications across production & non-production environments to ensure availability and resilience
- Start & Stop of rundek jobs across all environments
- Bug-fix in the existing code base as prioritized by Hyatt.
- Work on issues/queries raised by users
- Hands on experience in scripting - PowerShell and Python
- Basic knowledge of Unix/Linux commands
- Knowledge of other components like HFR, Calculation Manager, ODI
- Experience on working in EPM Cloud environment (ARCS, FCCS etc.) will be an added advantage
- Ready to work in rotational shifts: 05:30am-2:30pm IST and 2:30pm-11:30pm IST
- Excellent communication skills
- Good team player
Top Skills
Calculation Manager
Drm
Epm Cloud
Essbase
Fdmee
Hfm
Hfr
Hyperion L2 Support
Odi
Planning
Powershell
Python
Unix/Linux
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