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Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Why would you love this job?
The HR Operations Coordinator is responsible for ensuring smooth and compliant HR operations across APAC, with a focus on India. You’ll manage the day-to-day execution of HR processes - from onboarding to offboarding - while partnering with global HR, payroll, finance, and business teams to provide a consistent and high-quality employee experience.
This role bridges global HR strategy with regional execution, ensuring that local compliance, culture, and employee needs are reflected in our people operations.
What You Will Do:
1. Regional HR Administration & Systems
- Maintain accurate employee data in the HRIS for APAC (India, Singapore, etc.)
- Process employee lifecycle transactions (hires, transfers, terminations, promotions, etc.) in compliance with applicable labor regulations.
- Generate and validate reports for compliance, headcount, and time off.
2. Employee Lifecycle Support
- Coordinate onboarding and offboarding processes in alignment with global standards.
- Partner with IT, Payroll, HRBP and Talent Acquisition to deliver a seamless employee experience.
- Manage local employment documentation and files.
- Create and issue various letters, such as experience letters, business invitations and cover letters for visa applications, reference letters, etc.
3. Compliance & Policy Management
- Ensure compliance with local labor law, GDPR, and company HR policies.
- Maintain local HR documentation and contribute to updates of employee handbooks.
- Support internal and external audits, ensuring accurate record-keeping and timely responses.
- Support with the administration of our POSH committee.
4. Payroll & Benefits Coordination
- Coordinate with the external payroll provider and internal Finance team to verify salary data, statutory deductions, and benefits.
- Support employee time tracking, leave management, and annual holiday calendars.
- Support local benefits administration and vendor coordination.
5. Employee Support & Communication
- Serve as a first point of contact for employees and managers on HR operational questions.
- Provide clear, timely guidance.
- Escalate complex or policy-related matters to the Manager, Global HR Operations or HRBP team.
- Support HR communications and regional rollouts of global initiatives (e.g., engagement surveys, policy changes).
What You Will Need:
Required:
- 3-5 years of experience in HR operations or HR administration, ideally in a multinational environment.
- Knowledge of regional employment legislation and HR compliance requirements.
- Experience working with HRIS platforms (e.g., Workday, HiBob, BambooHR, or SAP SuccessFactors).
- Excellent organizational skills and attention to detail.
- Good interpersonal and communication skills across cultures and levels.
- Fluency in English (both written and spoken).
Nice to have:
- Experience in the tech or SaaS industry.
- Experience working with a POSH committee.
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:
- Competitive compensation package formed by salary and equity grants
- 20 days of flexible vacation time
- Home internet & phone monthly allowance
- One-time home-office setup allowance
- Medical insurance plan for you and your dependents, GPA cover
- Employee donation match policy
- PF contribution and participation in NPS through Redis
- Onboarding swag to kickstart your journey
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