HR Information Systems Leader

About MSX International :

For over 25 years, MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success.

As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. Represented by over 6,000 employees across 80 countries, we are the largest provider of automotive retail solutions across the Asia Pacific, Africa, and Middle East regions.

Our purpose is to help individuals and organizations unlock their full potential, shaping the global automotive retail industry into one of the most admired and respected sectors. With our Product, Process, Profit, and People framework, we deliver comprehensive solutions that enhance dealer development and network performance.

MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

Key activities and responsibilities:

1. Product Strategy & Roadmap

• Define and communicate the product vision and roadmap for core HR modules (Core HR, Compensation, Performance, Time & Attendance, Onboarding, Recruiting, Analytics & Reporting) in alignment with organizational goals.
• Act as the primary liaison between HR COEs (Centres of Excellence) and IT, translating business needs into technical requirements and user stories.
• Manage the end-to-end project lifecycle using Agile/Scrum methodologies, from needs assessment and MVP definition to post-launch monitoring and continuous improvement.

2. Systems Optimization & Automation

• Lead initiatives to streamline HR processes, identifying opportunities to reduce manual tasks, increase productivity, and enhance data accuracy through automation and digital transformation.
• Oversee the configuration, enhancement, and maintenance of enterprise HCM applications (e.g. SAP SuccessFactors).
• Drive integration strategies between HR systems and other enterprise platforms to ensure seamless data flow.

1. Product Strategy & Roadmap

• Define and communicate the product vision and roadmap for core HR modules (Core HR, Compensation, Performance, Time & Attendance, Onboarding, Recruiting, Analytics & Reporting) in alignment with organizational goals.
• Act as the primary liaison between HR COEs (Centres of Excellence) and IT, translating business needs into technical requirements and user stories.
• Manage the end-to-end project lifecycle using Agile/Scrum methodologies, from needs assessment and MVP definition to post-launch monitoring and continuous improvement.

2. Systems Optimization & Automation

• Lead initiatives to streamline HR processes, identifying opportunities to reduce manual tasks, increase productivity, and enhance data accuracy through automation and digital transformation.
• Oversee the configuration, enhancement, and maintenance of enterprise HCM applications (e.g. SAP SuccessFactors).
• Drive integration strategies between HR systems and other enterprise platforms to ensure seamless data flow.

3. Data Governance & Quality

• Champion the "Clean and Lean" data strategy, ensuring HR datasets are accurate, reliable, and optimized for high-speed processing.
• Partner with HR Operations and Analytics teams to establish data quality metrics and governance standards that enable informed, data-backed decision-making.

4. Organizational Change Management (OCM)

• Collaborate with OCM specialists to drive user adoption of new HR technologies and processes.
• Develop training materials and conduct workshops to enhance stakeholder engagement and ensure smooth transitions during system upgrades or new feature rollouts.

5. Vendor & Stakeholder Management

• Manage relationships with external software vendors and implementation partners.
• Negotiate contracts, evaluate new features in vendor roadmaps, and ensure service level agreements (SLAs) are met.

ABOUT THE INDIVIDUAL:

Ideal Education / Specific Qualifications/ Certifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
• Certification in SAP SuccessFactors (e.g., SuccessFactors Professional Certification).

Ideal Experience, Knowledge & Skills (What abilities should they have?):

Required Skills & Competencies:

• HR Systems Expertise: Extensive knowledge of HRIS platforms such as SAP SuccessFactors HCM Suite [including migrations (e.g., legacy to cloud), integrations, and process redesign].
• Product Ownership: Proven experience managing a product backlog and delivering features in an Agile environment.
• Data-Driven Mindset: Strong understanding of data architecture and governance. Demonstrated ability to create "clean and lean" data systems that drive efficiency.
• Project Management: Familiarity with project management activities.
• Change Management: Familiarity with OCM principles and a track record of driving user adoption for new technologies.

Preferred Project Experience (Echoing Key Projects):

• Data & System Governance: Demonstrated experience in establishing governance frameworks and leading data quality initiatives. Proven ability to apply MVP (Minimum Viable Product) methodologies to cleanse legacy data, optimize system performance, and enhance processing speed for critical HR modules.
• Talent Management Expertise: Hands-on experience with the implementation and optimization of Talent Management Suites (including Performance, Goals, Succession, and Learning modules). Adept at configuring these tools to foster a culture of continuous feedback and align individual performance with organizational strategy.

• Integration Knowledge: Foundational understanding of HR system integrations (APIs, middleware) is a valuable asset. Ability to collaborate with technical architects to ensure seamless data flow between HR applications and broader enterprise ecosystems.

Success Criteria:

• Strategic Alignment: Ensure every technical solution is tied to a business goal.
• User Advocacy: Prioritize user experience and data integrity in every decision.
• Continuous Improvement: Constantly seek ways to automate and refine HR processes to reduce administrative overhead.

Attributes (How should they work?):

At MSX we value:

1. Getting it done
2. Proving our words with our actions
3. Creating a better tomorrow for our clients, every single day
4. Fearlessly exploring new roads
5. Delivering on our commitments
6. Being exceptional teammates

We expect everyone at MSX to:

• Be decisive, solution oriented and results focused
• Hold themselves and others accountable to commitments
• Focus on delivering great outcomes for their internal or external customers, and can respectfully and constructively challenge key stakeholders to consider better solutions
• Overcome challenges with positivity and creativity
• Be adaptable and open to change, and motivated to explore new and improved ways of working
• Support teammates to succeed by sharing experience and knowledge, and by giving and receiving honest feedback

Languages:

English (written and verbal)

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.