ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄
In this dynamic and rapidly evolving digital landscape, the seamless coordination and efficient management of tasks and projects have become paramount. This role will be instrumental in assisting and empowering ClickUp, a cutting-edge productivity platform, to thrive and provide top-notch solutions. While your expertise will be utilized by ClickUp, Deel will serve as your Employer of Record in India. This unique collaboration will create an environment where your talent can truly shine, making a significant impact on the productivity and success of ClickUp's operations.
ClickUp is looking for a motivated Data Analyst with expertise in problem solving and data visualization to join our high-performing Data team in the Growth organization. We are building a world class Growth organization at ClickUp with the goal to make a significant impact on the company's already rapid global growth.
About the Team & Role
The Data team at ClickUp is made up of data analysts, engineers, and scientists that are strategic business partners inside of the larger Growth organization. You will collaborate with the data team members to answer complex business problems.
As a GTM Data Analyst, you will be creating compelling visualizations, dashboards, and reports that provide actionable insights into our business operations and growth initiatives. Your goal will be to arm stakeholders with the data analysis and reporting needed to make important investment and growth decisions.
Your ability to communicate in a clear and concise manner will be critical in collaborating with cross-functional teams and stakeholders. This role will be a part of an India based analytics team.
Key Responsibilities:
- Collaborate cross-functionally with stakeholders from the Sales, Customer Experience, & Data teams to support strategic decision-making with data-driven analyses.
- Develop and maintain dashboards by writing custom SQL queries that empower teams and provide actionable insights.
- Identify key performance indicators (KPIs) and metrics that align with business goals, ensuring reporting accuracy and relevance.
- Define and report on key metrics such as Account Health, Support Team Efficiency, and Customer Success Performance
- Hands-on experience working with large scale structured, semi-structured and unstructured data and various approaches to clean and quality check data.
- Translate quantitative analyses and complex questions into digestible reporting for the larger organization.
- Extract meaningful insights from sales, support, and account behavioral data to enhance understanding of customer behavior and trends.
- Develop and maintain well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers.
- ClickUp Data Stack: Snowflake, SQL, DBT, Tableau, Hex, Amplitude
Requirements
- Bachelor’s (or Master’s) degree in a technical field such as Business Analytics, Engineering, Finance, Economics, Computer Science, Stats, etc.
- 3-6 years of experience as a Data Analyst (or similar profession).
- Exceptional experience in SQL.
- Proficiency in Tableau software (or similar BI tool).
- Excellent communication skills, with the ability to present insights to both technical and non-technical audiences.
- Fluency in spoken and written English.
Desirable
- Project management skills.
- Basic understanding of Python.
- Basic working knowledge of statistics and techniques like regression, segmentation and A/B testing
- Basic understanding of DBT and Git.
- Experience with Salesforce and Zendesk systems and data
#LI-Remote
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
