GN - Song - MT - Brand and Creative - Creative Director- Manager

Job Title - GN - SONG - Service - Amazon Connect – Senior Manager

Management Level: 6-Senior Manager

Location: Bengaluru, BDC7A

Must-have skills: Monetization Strategies

Good to have skills: Working knowledge of SEO, including keyword strategy and content optimization

Job Summary:

The Media / Graphics Designer produces complex assets used in the development of digital interfaces based on graphics standards, user experience and best practices to generate web content (e.g. images, video, banners, animations, etc.).

Roles & Responsibilities:

Understanding of digital ad platforms like Google Ads, Meta Ads, and LinkedIn Ads

Ability to leverage social media analytics for performance insights and campaign refinement

Job Summary

The Media / Graphics Designer produces complex assets used in the development of digital interfaces based on graphics standards, user experience and best practices to generate web content (e.g. images, video, banners, animations, etc.).

Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting’s Customer, Sales & Service practice.

The Practice – A Brief Sketch

The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:

Creative Leadership:

Develop and drive the creative vision for campaigns, ensuring alignment with brand objectives and target audience needs

Lead brainstorming sessions to generate innovative ideas and concepts for marketing, advertising, and branding projects

Oversee all creative deliverables, maintaining the highest quality standards and ensuring consistency with brand guidelines

Team Management:

Inspire, mentor, and manage a team of designers, writers, and other creative professionals

Conduct performance reviews, provide constructive feedback, and foster professional growth within the team

Promote a collaborative and inclusive culture that encourages innovation and teamwork

Client Collaboration:

Act as the primary point of contact for clients, understanding their vision and translating it into creative solutions

Present creative concepts and strategies to stakeholders, incorporating feedback while maintaining the integrity of the vision

Build strong client relationships to foster trust and long-term collaboration

Strategic Planning:

Collaborate with marketing, product, and strategy teams to align creative direction with overall business objectives

Develop creative strategies that drive engagement, conversions, and brand loyalty across multiple channels

Stay updated with industry trends, competitor strategies, and emerging design technologies to inform creative decisions

•  Project Management:

Manage multiple projects simultaneously, ensuring timely delivery within budget and scope

Establish clear timelines, milestones, and resource allocations for creative projects

Troubleshoot challenges and provide solutions to meet project requirements and deadlines

Content Creation:

Oversee the design and execution of high-quality visuals, videos, and written content for campaigns, events, and digital platforms

Ensure the seamless integration of storytelling and visual design across all touchpoints

Quality Assurance:

Review and approve all creative work, ensuring precision, consistency, and alignment with client expectations

Implement feedback loops to continuously improve creative outputs

Innovation and Trends:

Stay ahead of design trends, technologies, and best practices to deliver cutting-edge creative solutions

Integrate new tools, methods, and platforms to enhance the team's creative capabilities

Bring your best skills forward to excel at the role:

Graphic Design & Multimedia Tools

Creative Strategy & Branding

Project & Team Management

UI/UX & Digital Media

Marketing & Data Analytics

Read about us.

Blogs

Your experience counts!

Graduate, Post Graduate or Graduate in Fine Arts

Candidate with 10+ years of hands-on expertise in creating both static and animated content

Must have skills:

Strategic Creativity – Ability to translate business challenges into impactful creative solutions 

Brand & Communication Expertise – Strong grasp of brand strategy, storytelling, and integrated campaigns 

Digital & Performance Marketing – Knowledge of digital platforms, content ecosystems, SEO, and analytics 

Leadership & Collaboration – Experience in leading teams, stakeholder management, and client presentations

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following:

• Creative Leadership: 
  • Develop and drive the creative vision for campaigns, ensuring alignment with brand objectives and target audience needs 
  • Lead brainstorming sessions to generate innovative ideas and concepts for marketing, advertising, and branding projects 
  • Oversee all creative deliverables, maintaining the highest quality standards and ensuring consistency with brand guidelines 

• Team Management: 
  • Inspire, mentor, and manage a team of designers, writers, and other creative professionals 
  • Conduct performance reviews, provide constructive feedback, and foster professional growth within the team 
  • Promote a collaborative and inclusive culture that encourages innovation and teamwork 

• Client Collaboration: 
  • Act as the primary point of contact for clients, understanding their vision and translating it into creative solutions 
  • Present creative concepts and strategies to stakeholders, incorporating feedback while maintaining the integrity of the vision 
  • Build strong client relationships to foster trust and long-term collaboration 

• Strategic Planning: 
  • Collaborate with marketing, product, and strategy teams to align creative direction with overall business objectives 
  • Develop creative strategies that drive engagement, conversions, and brand loyalty across multiple channels 
  • Stay updated with industry trends, competitor strategies, and emerging design technologies to inform creative decisions 

• •  Project Management: 
  • Manage multiple projects simultaneously, ensuring timely delivery within budget and scope 
  • Establish clear timelines, milestones, and resource allocations for creative projects 
  • Troubleshoot challenges and provide solutions to meet project requirements and deadlines 

• Content Creation: 
  • Oversee the design and execution of high-quality visuals, videos, and written content for campaigns, events, and digital platforms 
  • Ensure the seamless integration of storytelling and visual design across all touchpoints 

• Quality Assurance: 
  • Review and approve all creative work, ensuring precision, consistency, and alignment with client expectations 
  • Implement feedback loops to continuously improve creative outputs 

• Innovation and Trends: 
  • Stay ahead of design trends, technologies, and best practices to deliver cutting-edge creative solutions 
  • Integrate new tools, methods, and platforms to enhance the team's creative capabilities 

Bring your best skills forward to excel at the role:

• Graphic Design & Multimedia Tools 

• Creative Strategy & Branding 

• Project & Team Management 

• UI/UX & Digital Media 

• Marketing & Data Analytics 

About Our Company | Accenture

Experience: 14 to 16 Years

Educational Qualification: Minimum 15 Years of Education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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